Made a visit Saturday afternoon 1pm...zero selection of sandwiches...hot deli was empty...only had 2 cheese and onions, 3 sausage and beans, veg sausage rolls and veg bakes options had more then the rest put together...pepperoni slices only just came out and was gone within seconds as there was no other options for customers. There was 4 staff in sight but can't keep a food establishment topped up when it's peak hours...some serious lack of management and staff..also this is the 3rd time I been to this greggs and each time there was a 10min wait for sausage rolls...not even any bagged up...
   Read moreGregg's - Garforth LS25 2GE. Too Good To Go Order: 9BEU. Incompetent management, zero Customer Service skills. Upon arrival 28 Aug @ 15:58 to collect TGTG, the assistant advised I may be at the wrong location. This was shown to the Shift Supervisor/Manager who then stated that perhaps TGTG should be available after 1700 usually but that the branch didn't want to participate today despite having sold on TGTG. A few others arrived at 16:00 & 16:01 to now be told the branch had 'CANCELLED' the orders while offering no apologies. Ridiculous way to treat anyone and this needs addressing...
   Read moreWe decided to sit in to eat, as I was looking after my disabled brother I encouraged my Grandaughter to go and order her own slice of pizza. She was met by a staff member rolling her eyes at her, a grown woman rolling her eyes at a child, whatâs that about? Sheâs only politely asked for a slice of pizza! Later a different member of staff was much politer and smiled when she went back up to collect a doughnut. I wouldnât normally leave a bad review as I try to think everyone can have a bad day but staff shouldnât be rude to anyone let alone children! Terrible and...
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