Literally threatened by the owners son when food delivered. So, I ordered via just eat, the app did tell me food was on its way, however its hard for me to hear my front door when I'm upstairs so I have installed a doorbell. So I'm mooching about and next thing I hear is what sounds like somebody trying to put my front door through. I start to make my way downstairs and literally seconds later I hear the same aggressive banging. When I get downstairs there's a guy with his nose pressed against my lounge window. So anyway I answer the door, take my food and just politely say to the guy, there's no need to bang on my door so hard, just push the doorbell, I can hear that wherever I am in the house. The delivery agent jumped on the offensive and told me he'd tried it and it didn't work (he didn't, I have camera footage of this whole exchange), so I pressed the doorbell there and then and hey presto, it worked. At this point the delivery agent became very defensive and explained how he isn't just some delivery guy, he's the owners son !!! His aggressive attitude kept on getting worse until I had to tell him to get lost. At which point he said he'd be back in 5 minutes !!!! Not sure if this was a threat, or he wanted to bring me free stuff as an apology 🤔. Needless to say I have contacted Just Eat, and West Yorkshire Police. By the way. Its been an hour or two now and he's not come back. I have video feeds from 2 separate sources, no sound, but lip readers will understand, also the body language speaks volumes, so don't you dare try and write some witty reply blaming the customer.................. again ! Shame though because the food was...
Read moreLast night we ordered food for collection. After checking the website for the menu we noticed it mentioned a recent update regarding the restaurant to be open now and they are following government guidelines. So we took the information from the website to be accurate and up to date.
The man who took the order over the phone and was efficient and polite.
However when my partner went to collect the food, the bill was more than we had totted up from the menu on the website, plus the website claims to offer 10% discount for collection. When my partner questioned the bill, the man he spoke to, immediately said the prices have gone up and they weren't offering the takeaway discount, despite the website stating this. The staff were quite rude to my partner and made him feel awkward.
That said, the curry was so tasty and delicious. Had we not have had the experience upon collection we would have been excellent regular customers as we live local to the area. We felt ripped off and had only deviated from our regular Indian takeaway because of recommendation.
We won't be ordering again or...
Read moreWe booked a table for 20 people and they pushed our table back to 8.30. Once we got there we ordered poppadoms which were stale and not edible. We ordered our starters and they came around 40 mins later. The food was tasteless and the veg starters tasted more like deserts than spicy food. We were initially told the chefs would be in the kitchen till 11, however at 9.45, we were told we only had 15 minutes to order our mains as the chefs were leaving at 10pm. The staff, management etc didn’t seem to care and came across very rude and arrogant. They should not have taken a booking for 20 people if they could not cater for them. The service was so bad, that we decided to leave without ordering our main meal. The staff did not apologise and the full payment was taken from us. This restaurant is on our doorstep and we will not be going again. I would not recommend this restaurant to anyone at all. I have not rated the stars as giving them one star would be too generous. Terrible place,...
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