Bean there, Drank That! Cafe — Restaurant in London

I'm giving it 1 star because I can't give 0. For a place that advertises as being a coffee place it should have at least a proper coffee machine. If the only thing you are doing is pressing a button to make a coffee I would rather have the free coffee in my office, at least we have a nespresso. We tried the coffee and after two sips we had to throw it away of how bad it was, it was like you sold us the water of cleaning the machine.

Consider getting a real coffee machine where you grind your coffee beans everytime someone asks for a coffee and you steam the milk (or milk substitute).

This is not a coffee place, this not much more than a shop full of vending machines. The staff is nice, but for the products provided they almost seem pointless.

Review your business plan and set the correct expectations, you are not a...

When you look at it from outside it looks nice and you would think it’s one of those little, independent coffee shops that offer local fresh produce and excellent fresh barista coffee. The reality is that It’s cheap for a reason! The quality of the food is the lowest you can find on the market. And the coffe is not proper barista, but comes from an automated machine. Management is incompetent and childish you can tell by the way they respond to negative reviews.Don’t bother leaving tips cause they rarely go to the employees. Take it from an...

The coffee is decent but the barista was rude and generally poor customer service. Anything I asked was met with sort of sarcastic tone: for example, and I want to be specific:

when I asked for chocolate powder on my latte, Barista sarcastically said ‘its a latte’ of which I replied, yes I know but that’s what I like. Very odd remark! enquiring about whether its a chocolate croissant again met with passive remarks.

Over all not good customer service but coffee is ok and decently priced if I...