Cafe Bonjourno — Restaurant in London

Never write reviews as I don't like to complain but am quite shocked at how I was just treated here. Ordered breakfast and 'regular' hot chocolate at £3.40 (even pointed to this on the menu). When it came to paying, what I was charged for didn't add up. When I queried this, the waitress said hot chocolate was £3.80 as all drinks are large. I said that I asked for a regular on the menu and she could have explained this when ordering if this was the case (bare in mind menu states £3.60 for a large not even £3.80). She then proceeded to tell me that it's all changed and haven't I been there in a while? If I had, then I should know this..! I politely explained that if this is the case, then their menu needs to change/inform customers of this before buying. Anyway she didn't back down before a man (manager?) came to me and patronisingly put his hand on my shoulder and told me it's only 40p difference like I was being petty and handed me 40p from the tip jar.. Quite shocked. If they saw how many paninis I have had delivered over the years, they will know they are missing out on a repeat customer now. May I also add that the quality of the breakfast has gone massively downhill as another reviewer mentioned and the staff just sit/stand there on their phones until they have to serve someone. I will sadly not be returning/ordering...

I can't think of anything to say in their defense on an old school English level!

Some people just hate your god damn guts if you help them out in their lives for some weirdo reasons they make up in their heads as they troll along.

Aside from the lack of gratitude they serve up a sloppy full English, half cooked cheap bacon et.

There are some badly mannered staff members, others are quite polite actually.

The owners a real hard man, I'm not sure entirely who it is farting through his mouth but that's not any of my business really.

Bland atmosphere, decor and seating, again cheap IKEA stuff at best. Over priced and generally a bit of a circus act.

There is one waitress who's polite, kind and very friendly and frankly should be working elsewhere, maybe in a decent bistro.

Go elsewhere, try the one to the left of the Thai...

I went here for brunch with my son, he had the club sandwich which had only 1 tiny piece of chicken, I had Eggs Benedict which was the worst I’ve ever had. The eggs were over cooked, dry, the bread roll soggy, the bacon dry and tasteless, and no sauce. I guess we should have complained, however, we discussed this and decided we couldn’t be bothered, due to the fact that I was about to drive back to North Wales having stayed with my son for over a week in Hampton, so we were both feeling a little fragile. I can say the fresh orange juice was good, but the food, very disappointing for our...