Domino's Pizza - London - Enfield Wash — Restaurant in London

Terrible, disrespectful and improfessional staff/ manager. This is a long comment but must be read because no one has the right to insult an individual by saying they did not deliver because we live in a "dodgy area", the store is only located less than 5 minutes walk from where I live. So if I live in a "dodgy area"then they work in a "dodgy area". Ordered at pizza for delivery time 7:30pm and we thought it was running late since it was 8pm. My dad called the local store to query and the manager stated that they called and no one picked up, we know they didn't call because we didn't receive any calls nor misscall. They did not send us any email either to say it was cancelled. They did not ring the bell. So when speaking to the manager he said they don't havd the right to enter the building and our road and how we should be picking up the delivery on the main road. We asked why and he said it is a "dodgy " area. He has no right to use such a word. I have worked in customer service and everyone who had done so knows that such personal opinions is very insulting towards...

I purchased a Tandoori Chicken Pizza online and went to collect it. When I got home, the Pizza was just the base and no fillings or toppings or sauce on it. I went back to complain and was told to apologise or they will not make me another one. As they showed me the order which was just the base and no toppings, I apologised even though it was the online system that seems to be at fault. They took my pizza from the box and after 10 minutes they gave me another pizza of which I again went home. This all took at least 30 minutes of my time travelling there and back twice. After opening the Pizza up, it was just the Pizza with the chicken slices and nothing else. No other toppings or fillings or sauce. I ordered a Tandoori Pizza as stipulated by their menu and I got this kind of service and food. I will not be going back to this place again even if you paid me. Not...

Ordered from this Dominoes and was told via the just eat app that my order was on its way 25 minutes after placing the order. It was then ‘on its way’ for a further 30 minutes when I am a 5 minute drive from the restaurant. After that 30 minutes I was notified that it had been delivered when it hadn’t been.

After half an hour of continuously ringing the restaurant and getting no response (despite it still stating online that it was open) I gave up and ordered from someplace else and submitted my refund request stating it hadn’t arrived.

A total of 50 minutes had passed since I was told my order had been ‘delivered’ and then my order arrived. I already had something else on the way by this point and obviously was not very happy.

Total time I waited for this order was 1 hour and 50 minutes. It arrived barely lukewarm. I won’t be ordering again. Staff communication...