Domino's Pizza - London - Gidea Park — Restaurant in London

If I could give negative stars I would!! I am absolutely disgusted with gidea park dominos branch!! My order was 1 hour and 30 minutes late!! I usually use chadwell heath branch and never have this problem. Anyway when I rang the shop the man told me oh it’s out for delivery so I told him well on the tracker it still says Still in shop, which he then turns round and says oh don’t listen to that tracker, Your delivery will be 10 minutes… sooooo another “30 minutes” later it finally turns up and driver says “er er er I’m here can you come down” so I say no you need to bring it upstairs. He then says oh we’re not allowed, I told him we pay for delivery for it to be brought to our door and you want me to come down! I told him that I was disabled and then he says oh ok I’ll do it for you then this time! Long storey but the guy goes to the wrong part of my building and takes so long that I end up sending Someone downstairs. So then I had not only a late delivery but a cold pizza too! Never again will i be using gidea...

Placed an order asked for a veggi volcano with extra gherkins. Arrived and was missing anything that would actually make it a “volcano” there was 6 bits of gherkins. I called up and the phone was answered then hung up. I called back and was told another one would be 30 mins I said I’m not prepared to wait another 30 mins. Was then told would be 15-20 mins I said to come and collect pizza and refund me for the pizza then being told would take 5-10 days for a refund. What an absolute joke what’s the point of a “quality check” if they can’t get the...

All too often the delivery is late - followed by an automated message stating the pizza has left the store, followed by another twenty minute wait before it eventually arrives - barely warm,.

We have complained about this issue before and all we get is "we are busy" and not much else.

Dominos tend to use a single driver to do two or three deliveries in one go - great if you are delivery one, not so good if you are the next or last delivery.. Not interested in free items to make up for it., just want my delivery hot the...