Greggs — Restaurant in London

Greggs HOT food is almost always COLD - they AVOID paying VAT and pocket what we as customers give them ! This is where a BIG competitor W#n#e#S has taken a massive slice of the business and I`m not surprised. Anyway, my main reason for this negative review is that my local Greggs branch in particular in Greenford does not make and sell soup despite having the pots and pans visible, I have been trying with them for almost 6 months and the staff always act like its just out of stock and when challenged they just shrug their shoulders , this has caused me to be frustrated and annoyed,Is there not an area manger who can have a look and see this Lazy staff are not doing what...

Food very cold 🥶. Had to throw away. Ordered a Vegetable Bale Pastry. I was told by member of staff might be a little cold. I was hungry. Didn't expect it to be freezing. Very disappointed as I use Greggs all across London, first time experienced this. Had similar situation in Kilburn branch and Park Royal branches. 3 branches in 2 days. What's going on with...

Staff were very helpful and friendly. I think it depends on who is on shift. Sometimes the breakfast sandwich is luke warm and most of the time it's. Okay. but the stuff in the hot cabinet is always the right temperature. Service is very fast, place is clean and to all the staff keep up the good...