McDonald's — Restaurant in London

While waiting 15 minutes for our 2 mediocre coffees, I found myself looking around at the staff, amusing myself by pondering whether this is the place to work if you have zero hopes, dreams or aspirations. Not a single smile adorned the faces of the staff members as they shuffled hither and thither with seemingly nothing to do. One young chap in particular, shuffled about for minutes at a time without actually doing anything at all. 'Shuffle-man' managed to repeat this 3 times while we were there. I suggested that maybe they could more usefully spend their collective time cleaning grubby surfaces and touch screens or perhaps, filling up the empty hand sanitizer dispensers. I kindly reminded the manager that we are still amidst the clutches of a global pandemic to which I received a look of someone entirely oblivious to this fact. We became aware that while all the staff were still preoccupied with nothing in particular, 2 cups of coffee had been deposited behind a pillar at one end of the serving area. I managed to attract the attention of someone who had been standing, almost statuesque, for the entire time we were waiting (if statues could yawn occasionally and stare vacantly into infinity) but received only a panicked look from her. Luckily, when the manager appeared from nowhere to offer a half-hearted apology, 'statue girl' was able to resume her inactivity. I admit I was rather annoyed by finding our abandoned coffees instead of being served them, however, I politely refused the offer of fresh cups because I suddenly had an overwhelming fear that the entire situation had been orchestrated to bait me into an argument and therefore, give someone (my money was on 'shuffle-man') the chance to spit in my coffee. This, of course, was only a scenario dreamed up in my mind within seconds of the offer being made. We left with our luke-warm coffees and continued our walk in the glorious winter sunshine, safe in the knowledge that we would never again step foot within those...

Dear McDonald's Customer Service Team, I am writing to express my disappointment with my recent visit to one of your restaurants in Wickham Road, Shirley, Croydon. On Friday 7th April 2023, I ordered a plain burger with only cheese as part of a Happy Meal. However, when I received my meal, I discovered that it contained meat. As a vegetarian family, I was extremely disappointed to find meat in my burger, especially after making a specific request for a plain burger with only cheese. This was not only an inconvenience but also a violation of my dietary requirements. I had stated very clearly at the drive thru that the burger have no meat and also asked the order taker to repeat back the order to confirm this. To make matters worse, the server, Harry, who handled my complaint was also incredibly rude. When I brought the issue to his attention, they apologised and replaced the burger. I told him that I would not be returning to this McDonalds as this has happened on multiple occasions. Harry’s response was ‘That’s fine, it makes no difference anyway’, this was extremely discourteous, which only added to my frustration. I expect better service and attention to detail from a company as large and reputable as McDonald's. As a loyal customer, I believe that this incident was unacceptable, and I hope that steps will be taken to ensure that similar mistakes do not occur in the future. I would appreciate a response from your team, outlining the steps you plan to take to prevent such incidents in the future and how you intend to make amends for my negative experience. Thank you for your attention to this...

100 POUND FINE at mcdonalds fkking joke wont be going there againSite: (973) McDonald's Croydon - The Poppy Issue date: 28/02/2025 another very good customer lost Thank you for your correspondence received in regards to the above parking charge. The terms and conditions of use of the car park are clearly stated on signs prominently displayed around the car park. These include that vehicles parked or waiting in marked disabled bays must clearly display a valid disabled badge face up in the front windscreen. When your vehicle was observed there was no valid disabled badge clearly displayed therefore we believe the charge was issued correctly and we are upholding it. We note your comments however we are confident there are sufficient signs at this location bringing the terms and conditions of parking to the attention of motorists and it remains the driver's responsibility to check the signs where they park and comply with the terms and conditions. This decision, which has been based on the facts of the case and takes into account our consideration of any mitigating circumstances, is our final decision. You have reached the end of our internal appeals procedure and you now have a number of options: Pay or, if you were not the driver of the vehicle at the time of the incident, request the driver to pay the parking charge at the prevailing price of £60.00 within 14 days of today's date. Please note that if payment is not received by this date the parking charge will be payable at £100.00 and further costs will accrue if the case is passed to our debt resolution another very good...