The service has almost always been sub-par but today is the final straw. I’ve been coming here for years with my family and friends and have always taken my dog. Today out of nowhere they say they don’t allow dogs, so I ask I’m”oh did the policy change as I’ve been coming here for years with my dog”, so instead of confirming whether a policy even exists (I doubt it, the adolescent server probably just doesn’t like dogs), he decides to make up a law saying “restaurant and dogs, that’s the law”, which obviously isn’t the case as there are multiple dog friendly establishments even in Hendon.
When asking to confirm the policy with the manager, he replies “I’m not allowed to tell you who that is”, again a ridiculous response.
Can’t say I’ll be tempted to visit again anytime soon unless they decide to hire competent and respectful staff.
For the waiter’s information, please refer to the Food Hygiene Regulations 2013, which does not prohibit dogs from being in premises which serve food/drink only areas where it is prepared and leaves the owner to determine their...
Read moreYesterday I bought 3 pastries from here. I started with the cheese pie—hoping it didn’t come with any unexpected insect—and then moved on to the sausage pastry, where I discovered something truly revolting: a fly inside the sausage. Yes, a fly.
I went back immediately and informed the two ladies at the till. They apologized and claimed it was the “first time it’s happened,” then offered me another pastry as a replacement. I laughed and politely declined—I had completely lost my appetite from there.I asked for a refund so I could at least get breakfast somewhere else with the remaining £4, but they insisted they could only refund the one item “if I found something in the others too.”
I left with nothing. No refund. No proper apology. Just a ruined breakfast and a disgusting memory.
This is unacceptable. It’s not just about the fly —it's and the attitude. If a customer finds an insect in their food, they should be fully refunded at the very least. I won’t be returning, and I sincerely hope they take hygiene and customer service more seriously...
Read moreThis might sound like another kosher Bakery, but thats just the core product they make. The have a Falafel section, Pasta , coffee, hot breakfast and my personal favourite and the BEST Neapolitan Pizza in town.
Well, i need to be honest, i have a allergy to Dairy so, i have their garlic bread and instead of cheese i have 2 eggs on the garlic bread. It is absolutely delicious, and i am sure they will put it on the menu soon.
But before i knew i had a dairy allergy i did have their pizza quite a few times and because i know what i am missing, it is torture to watch them make these pizza's right in front of me while i am waiting for my garlic bread with 2 eggs. So, I'm sure most of you don't have a dairy allergy you should order from here like NOW!!
They are open until 11pm every night but they stop the pizzas at around 9:30 pm.
Oh and even though its in Mr Baker the business is Mr Baker, they call the pizza side of it, Mr Neapolitan.
And yes you guessed it the Falafel side is...
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