Papa Johns Pizza — Restaurant in London

Foods okay but service is a big fat 0. Tried to make me feel guilty and responsible for their failure at quality check. I ordered a BBQ pizza, but they had not added the BBQ sauce on the pizza!! I will repeat, NO BBQ sauce. I called thinking oh well mistakes happen, but had to argue with them to swap out the pizza with another. They only wanted to send BBQ sauce (but I know it should go on prior to the oven) and then they started making stuff up about delivery times and me making late calls to them, so confusing. I couldn't believe my ears. They swapped out the pizza in the end after I had to get incredibly firm with them, but the driver said at the door we shouldn't have eaten the 1 slice. Well someone had taken a bite before realising no BBQ sauce. Then the driver started questioning costs and saying that someone at PJs will have to pay for the pizza. What has that got to do with me? What are these guys on? All I wanted was a...

i ordered from here and got the worst service iv'e ever gotten in my whole life(and i used to work in a fast food chain) the employee ignored my order and then asked for my order then ignored again .After all of this i finally ordered my pizza. I waited for more than an hour and it didn't come.I called papa johns asking if they had my order and when i explained it the employee said "how can i help", like he had been ignoring me the whole time.He then listened to me again then hung up on me.I called again he then ignored me when i was furiously complaining, he put the phone down and started speaking a foreign language in my face. In the end i went to dominoes which is on the same road as papa johns (i fully recommend) and they gave me amazing service compared...

I came into the shop to order some pizzas. There were two men in the shop. One chap served me then sat down. I watched him groom his beard with his hands. Thought that's fine, he is only serving me at the till. I then saw him make someone's pizza 10 minutes later. Do you really think this is sensible when beards are unhygienic. After seeing this I made this the last visit to your shop. When dealing with food the hygiene setup has to be in place. Whether a beard is considered minor or not I'm sure people will not appreciate it. Measures need to be put in to protect people, this is one that went too far. The customer service is also never great, but that's nothing compared to this and for me was the...