Pizza Hut — Restaurant in London

Ordered online which was easy enough to do and was told via website delivery time was 18:15 - 18:25, we waited and watched the website but tracking wasnt available, then by 18:30 the website said delivered but this wasnt the case we check out side and down the street but no one to be seen, We call the greenford pizza huts they said there was traffic, but this can not be !! There is a 10-15min walk to the pizza hut and 5mins via car and the direction was off of main streets so what happened??? By 18:50 the pizza was delivered with the wrong drink order diet pepis not pepis max THERE IS A DIFFERENCE!! The pizza was ok nothing to write home about, From not on i will be ordering from the other well known pizza place just down the road Good...

I am giving 1 star because I can’t give zero stars.

I requested an online delivery order for 6.15pm. After twenty minutes wait - I called and a lady told me a driver had left ten minutes ago. Bear in mind i live on the same road at Greenford road and should take a 30 second drive.

Another 20 mins went by, and I am seeing delivery drivers drive past, so i decided to call them who said some one had come! And had called my phone! There were no missed calls haha!

They then decided that because of the weather conditions they werent going to deliver - i said you could deliver by foot its that close - and I would if I hadnt injured my leg.

After waiting an hour, wasting my time, this branch is a liar - worst service...

I ordered Mac and cheese this evening and we didn’t get it delivered hence I reordered as my little girl really wanted this today after not wanting to eat anything for the past few days . On my reordering I added a note that I received no compensation for my recent evenings experience and I’m reordering half hour after my first order to then receive something entirely different again on reordering !

Call up the manager and instead of cancelling the order he just accepts the order and no Mac and cheese was sent for my daughter that evening from this particular branch .

I’ve had previous bad experiences from the same branch but never complained .

Day light...