Smokin' Griddle — Restaurant in London

I’ve had food from here for around 2 years. I lived just down the hill for years and didn’t know it existed for a long time.

I found it superior to anything I had before. It was superior not because of price but due to the quality of the product.

I was very disappointed when I took a friend to eat in there recently to see that they changed to a single patty as standard (despite them being slightly larger according to the post below by the owner). It would have been far better had they increased the prices a little rather than compromising on the perceived quality of the product. Formerly a triple was just £2 more. But a double is now £2.50 more (and I understand the comments again by the owner about them being nearly the same).

Companies like Cadbury take that approach by keeping prices the same and reducing the overall size of the product slightly. However when they do it, they have huge marketing teams, clever packaging and it’s unnoticeable to most. However this approach appears as though you’re getting nearly half (even if that’s not the case) of what you got before.

I’d strongly urge them to revert this decision to maintain the perceived quality of the products they serve. I also noted that I had far fewer chicken strips the last time I purchased them filling about half a cup instead of what I was used to being the full cup.

The burgers are still excellent. Overall experience has always been good. It put me off ordering on Friday as I do feel a little cheated and that I wouldn’t be getting what I expect from there. I wouldn’t have felt that way if the prices had just increased slightly.

My one other recommendation would be to stop serving their fries in paper cups when it’s for delivery, especially when it’s cold. They ALWAYS...

Have had a few burgers from SG and I feel like now is about time I wrote something about them. I've always been impressed with the standard of food from these guys, it's absolutely the best burger you'll find in this area, and by a long, long way. The portion sizes are always excellent, and the ingredients are always top drawer - really succulent meats especially. I tend to go for the Ranch or the SFC, both are fantastic examples of what a great burger should be. Don't even get me started on the milkshakes - they are ridiculously good. Thick, sweet and almost a meal by themselves. Honestly, if you fancy a treat and you're very hungry, a burger, side of fries and a shake from these guys will absolutely see you right. I also feel like I should address some of the other people who have left negative reviews claiming that the deliveries take a while to arrive. I'd ask those same people to show me a single take away business that isn't absolutely stacked on a Friday or Saturday night. SG have always made it clear when their peak times are, through whichever platform you choose to order from, and so you can always know ahead of time roughly how long your order will take. Honestly though, as someone who has occasionally ordered at other times throughout the week, I've had a piping hot meal in front of me in half an hour. So their delivery times have never been an issue and it seems unfair to criticise them for taking slightly longer during peak times, because literally every other business will be in the same position. Be reasonable with your time demands/expectations during busy times, and you'll have a great experience with...

I have to admit I had my doubts having read some of the reviews on here but I can honestly say that I'm not sure where those people are coming from? I arranged lunch for nearly the whole of our team at work today, that's 20 hungry lads and myself. We messed up our end with someone eating someone else's food and George was quick to rectify this easily. We also had two drop offs because they kindly put all our food in individual NAMED bags, just so that there was no dishing out of food our end for COVID reasons. Again this all went really smoothly, even the shakes were all named. The food I have been told by everyone was either, handsome, fab, bloody tasty, gorgeous. Me personally I loved the flame grilled taste of the burger, I went for the classic no cheese. Those maple onions are just YUM!!! and the burger, I mean the meat, was really really good. I honestly couldn't fault the food or the service I certainly wouldn't describe any of it as greasy. BIG portions of fries FYI people and although I didn't have a shake I'm told they are better than a certain famous burger chain. I would go back, I will go back, not local for me but as a treat for lunch I'll be ordering again for sure...