have ordered lots here over the years, but after tonights experience definitely won't be ordering again! awful customer service! called them after waiting 1.5 hours to be told they had already delivered it. said the would call back. they spoke to driver who said they delivered it to the 'boys'. Well as we don't have kids and there is only me and my husband living here, they hadn't delivered it to us. they refused to resend our order or give a refund and basically accusing of us of lying. shouting at my husband on the phone and told us never to order again. eventually agreed to send our order and when driver turned up he admitted previous order had been delivered to the wrong place. no apology from the guy shouting and arguing down the phone and it was their error. you can't just give an order to some kids in the street and think that's ok with no confirmation of...
Read moreCan't quite believe what I saw today whilst sitting outside the shop in my car.
An Uber driver went in to collect food. The handles of the bag snapped and the food went all over the floor. The poor Uber driver was clearly distressed and embarrassed only for the man who works in the shop to scoop up the food and put it back into the bag and he was very angry at the Uber driver. So not only was the man rude and nasty, he also took food from the floor and put it back in the bag for the Uber driver to take and deliver.
I will NEVER eat from there and would suggest others think twice too!
I'd rate less...
Read moreAfter waiting over an hour for our food the driver turned up with no cash on him when it was a cash order so had to run round finding the exact change. The order then wasn't exactly right but ate it never the less. WISH WE HADNT NOW. The chicken filet burger was undercooked, the chips were soggy and the chicken nuggets must've come in a cool bag straight from the freezer. Both me and my partner are now in bed with stomach ache after hours of vomiting and bad belly as result of the food.
Have ordered here 3 times and none have been the greatest but today has sealed the deal for us. Wil NOT be ordering...
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