Tesco Cafe — Restaurant in London

I have been to Tesco Cafe a number of times. Overall the food is value for money. Me and my family have tried to veggie sausage, veg and full English breakfast, and their breakfast food I would recommend. I cannot comment on other parts of the menu. Generally they have everything in stock- however twice they have not had oat milk which given they are in a supermarket they should be able to re-stock this.

The service is hit and miss….often seems understaffed. Waiting times for food really depends- I ate there a couple of days ago and the food came out really quickly. The staff are generally polite.

Tables often need clearing and cleaning which staff will do when asked, but on a general there does not always seem to be enough staff.

The cafe is situated to the side at the front of the store, before you enter the shop part of the store and for me that helps the ambience as it does not feel like you are in Tesco.

Accessibility wise it is flat, and there are tables and booths available.

I will return to Tesco Cafe and recommend it…..as I say value for money so you get what you pay for. During the school holidays they had Kids Eat Free which is...

Visited the Tesco Café in Twickenham and honestly, the experience was really poor from start to finish.

We were told jacket potatoes would take ages, so felt pressured to pick something else – only to wait ages anyway for the food to arrive. If we’d known all the food would take that long, we would’ve just waited for what we actually wanted.

The atmosphere was uncomfortable too. One of the kitchen staff – a white lady – was publicly telling off a fellow staff member, an Indian lady, loud enough for everyone to hear. It was unprofessional and awkward for customers witnessing it. She also kept saying "ugh i dont have time". Awful for customers to hear this!

At the counter, Mikey told me they didn’t have mustard, but thankfully a kind lady (possibly Vietnamese) overheard and brought some over – the one highlight in an otherwise poor experience. Dont understand why he lied about this.

On top of that, the café smelt as if something was burning, and the food we eventually got came with burnt bread. Shocking service all around. Won’t...

Great customer service from the new manager (3 months) and his team. The manager is not afraid of helping his staff taking orders to tables and cleaning the tables when the cafe was busy. We had a full English breakfast with a Latte and water and we could not fault it. Everything was cooked well and tasted great so we left nothing on our plates. The latte was very nice too! The manager also too our feedback from a previous bad experience with a staff member from the kitchen who had an attitude problem over 3 months ago which put us off coming back but we were pleasantly surprised and we will come back and recommend to our...