I’ve been to this pub many times and have really enjoyed it on the whole.
Most of the staff are great people, the live music is good fun and it is reasonably priced.
I do however feel it is important to raise awareness of the fact that the pub owner, a big pale ginger guy, is a bit of a loose cannon and can get quite physically aggressive with customers.
Last night I found a pint that had seemingly been abandoned on a table that hadn’t had anyone on it for 20 minutes. I perhaps slightly naively thought there was no harm in having it, after all it didn’t appear to belong to anyone and I had already been there for a few hours having dinner and drinks.
I went and sat outside with it and then out of nowhere this big ginger guy who owns the pub came outside, said something about stealing a drink and then threw a pint of Madri in my face and aggressively shattered the glass on the floor beside me! I think in his head he thought he was having a bit of a peaky blinders moment but in reality it was just absurd and very concerning behaviour. Customers and staff who were there were visibly uncomfortable with this quite frankly embarrassing display.
I was later made aware that this guy quite often loses the plot like this, which is a real shame because, like I said, I do really like this pub on the whole and most of the staff are really lovely people. I suggest the owner sees a therapist. This isn’t peaky blinders, it’s a pub in...
Read moreOrdered a medium steak. It came as blue as can be. When I pointed this out to the waitress nothing was done to remedy the mistake. Went home hungry. Got a reply back from the star telling me to leave a more honest review and that they did rectify the mistake and sent a fresh plate out but I had already left apparently. Sorry to the star. But you did not communicate with me that you were cooking the steak more. Nothing was said. No communication !!!! The steak was rare. I will not argue about that. I have had enough medium steaks to know the difference. So rude to suggest that my review is dishonest. I suggest not arguing with customers. The steak was blue as. I eat half of it as I was embarrassed and was not even going to mention it. My friend suggested I send it back to the bar. At that point you had the opportunity to speak to my friend or come to our table and tell us what you are planing. We initially came with the intentions of having a few rounds. Sorry but telling me to leave a more honest review really does it and that you cooked the steak but we had left by then ? Well we can’t read your mind. You do have to communicate your intentions. The lady didn’t even say...
Read moreI discovered this hidden gem about 10 years ago, and it’s had its fair share of memorable moments. Overall, I absolutely love the Star Pub, both before and after the refurbishment. I’m especially thrilled that Richard is now in charge—he’s by far the best manager they’ve ever had. Richard is attentive, kind, compassionate, and has outstanding interpersonal skills. A friend of mine was having a rough day, and even though I couldn’t make it to the pub, Richard went out of his way to make sure she got her drink from me. It was a thoughtful and selfless gesture that truly went above and beyond. The food is fantastic—well above typical pub standards—and the drinks are very reasonably priced. The staff are friendly and provide excellent customer service. Who would have thought Harrow had so much to offer? With epic live acts, club nights, comedy, open mic, flowing cocktails, and top-notch pub grub, there’s never a dull moment. I’ll definitely keep...
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