The Windmill — Restaurant in London

Great food and really lovely service. The staff were very accommodating and a really good menu full of variety. There was something for everyone. I was impressed with my toddlers chicken it was cooked really nice, soft with a chargrilled taste he loved it... this was my previous review which was a 5 star.

Unfortunately my visit today couldn't be further away from this. It was actually shockingly bad. I was so disappointed as I took my brother, parents and my son for lunch here as I was so impressed the last time. Most of the items were not available such as steak or helloumi chips. The menu was a little different. The food took over 45 minutes to arrive. We told them to bring all the food as it was cooked and not to wait especially as we have a hungry toddler with us. Firstly the glasses provided were filthy. They had dirty marks with pink lipstick stains. The starters came 45minutes after we ordered. When we asked what was going on the girl responded that she hadn't been told to cook the mains which took another 20mins. We ended up buying crisps to try and keep my toddler entered. The starters were decent but the mains were shocking. We wanted chicken fillets with chips. They said they don't do this but we said its on the kids menu , we asked if we could order double portions so it equates to an adult meal. So they said they can do that. We ordered 3 x 2 kids chicken fillets so 6 portions. They only bought two out to which we ending up sharing as apparently they didn't charge us but we never got a receipt so we couldn't check. We ordered two side salads , only one arrived but I couldn't believe my eyes. They served old lettuce one big leaf which was shrivelled up and turned dark brown. My father took this in and asked if the chef would eat this salad if served to them and the waitress said ill bring you a fresh one. My father said no thank you it should have been fresh the first time. The chicken was deep fried and then chargrilled. Some bits were pink and some chewy and slimy with fat. I should have taken a photo of it all but only managed to take a photo of the chicken. I ate one half but the second half was inedible. The chips had black flecks all over it and stunk of stale oil. I didn't want to cause a scene because I was there to have a nice time with my family and to be Frank the staff were not bothered. We didnt finish the mains half of the chicken was inedible the chips stunk of old oil. The lovely service and lady that served us last time was not there. The food quality and cleanliness was not there. We will not be coming back again. It was very embarassing for me and very...

Went there for a birthday lunch and it's honestly appalling. The table we reserved hadn't been cleaned, and was wobbly, which with a toddler is super fun. The glasses were filthy. One order a steak rare which come back medium/well done. One ordered gammon egg and chips which was so greasy it was sliding around the plate. One ordered a salad with grains, with rocket lettuce and avocado. This came back without any rocket or avocado, very limp lettuce plus chicken, when this person didn't order the chicken as they are a vegetarian. One ordered a chicken and avocado sandwich which barely had any avocado. All of the chips had black flecks which is caused apparently by dirty oil. Charming. When ordering the meal and talking to the barman, I was interrupted by another barstaff looking for a lighter, the person stopped serving me to help them look for one. On top of a 45 minute wait, absolutely had no interest in complaining or sending back food, as we didn't have another hour to spend waiting. There was also no tea or coffee available as the machine had broken.

A terrible time was had by all. No a meal to be remembered. Going by the other comments and replies , John please don't worry about leaving a number for me to call you on, we won't...

Phoned ahead to book a table as taking my elderly parents. Fella whose name I wish I'd got was really friendly and helpful. When we arrived he obviously recognised my voice and asked if I booked earlier? I said yes and showed us the table he had reserved for us. He said others are free, so just choose where we preferred. Ordered drinks and sat down. Plenty of choice of drinks. My parents had Amstell and Forsters. Both were really good. You could tell the beer pipes are well kept as drinks clear, fresh and Fizzy. We ordered food and again great service from Gemma who served me this time. Food arrived promptly and was hot, fresh and tasty. My dad is a poor eater ordered fish and chips and he cleared the plate saying it was just lovely. Said the batter was so crisp and light. Mum had lasange, I had jacket potato. Both said they want this as their new being taken out to lunch place to go. So to sum up, great atmosphere, lovely decor, friendly, happy staff, great food, parking on site. Will be...