Not at all impressed with the customer service (or rather complete lack of) Have given two stars due to the very nice location setting.
Arrived to meet a colleague for a coffee at lunchtime and chose a table outside in the sun. Was immediately greeted by a rude member of staff, who promptly told me to order something and also put my (empty) protein shake cup away, or else I'd be "thrown out" as she so delicately put it to me. Such a nice welcome!
Later on during my visit, I had what I assume was some form of chef, tell me bluntly that he was putting the chairs away and thus I needed to leave. When I said that we'd be finishing up in a few minutes, the response was a series of scoffs, grunts and slamming other chairs around nearby. Such a shame that the staff (at least the ones I encountered) have a serious attitude problem, because the gardens themselves are a beautiful...
Read moreThese people are absolute Nazis. The guy belongs as an employee at a rubbish tip….not in a cafe. He’s so rude and abrasive. I saw him working at the back in the kitchen of the cafe too…very questionable hygiene standards! But the coup de grace has been when one of the women, within seconds, had yelled for my 15 year old daughter to get off one of their chairs. My daughter has significant scoliosis and was in too much pain to continue sitting on the ground. Before we WERE heading over to the cafe to get something for lunch. Disgusting un-community-spirited attitude!! Needless to say myself and my four children did NOT buy 5/6 meals there plus drinks…as we’d...
Read moreSuch a Beautiful setting so tranquil. Shame about the male member of Staff - he was so rude & really miserable .. he needs to learn customer skills. It puts you off going to be honest. The young lady serving was very helpful & friendly. He would do well to follow her example. There were 4 of us who had sandwiches & refreshments - then another 2 joined us for refreshments. Then he proceeds to make us feel uncomfortable by stacking tables and chairs around us.. With that service you will lose custom as I wouldn’t recommend it...
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