Ordered food in store using the collection only deals, was then overcharged by £13 and when questioned was told that buy one get one free wasn't included, something that domino's is renowned for. The manager then came forward and when explained he agreed we had been over charged and a refund was to be made. A refund couldn't be done in store, for some reason, but a mobile number was taken and was told the head office would be calling in a few hours. 48 hrs later no call had been attempted leaving us to chase up the refund. The service was horrendous, we waited for the pizzas and was never called forward when they were ready, we then asked how long they will be and the manager then got them for us. We said how comes we haven't been called forward? Reply was just "sorry". Completely unacceptable. We had been waiting for 30 minutes. The food was dire! The thin based pizza was like eating rice paper, only 1 slice was actually eaten. And obviously by the time we got home, all of a 4 minute drive, all the pizzas was luke warm and not enjoyable.
I have been to many domino's over the years and this is definitely...
Read moreAs someone used to serving First Class passengers who expect flavour with altitude, I have to say Domino’s Loaded Veg with Chicken was a serious cabin pressure drop. Normally I love Domino’s reliable, hot, cheesy, and full of flavour but this was a mid-flight disappointment. The veg was limp, the chicken was dry and tasteless, and the whole thing lacked seasoning. It felt like a rushed economy meal trying to dress itself up as something special. No punch, no pizzazz, no joy. For a brand that normally delivers a smooth service, this was a hard landing. Won’t be...
Read moreOrdered for a delivery they took my order and my money and said it would arrive with 30-40 mins then never arrived. I called to ask where my food was and they told me they couldn’t find my address and that driver had tried to call but had no missed calls when I had my phone next to me on loud from time of order.. absolutely disgusted.. the Americans would be ashamed of your poor...
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