Very sad that such a lovely viewing area is let down by such a poorly run cafe. Lots of nice outdoor seating and a nice and spacious inside. The lunch menu is very limited and basic and is pretty much pre packed sandwiches and snacks, pizza, paninis and hot dogs. We ordered 3 classic hot dogs which according to the menu came with fried onions, fries, tomato sauce and American mustard. We added extra cheese to 2 of them and extra chilli to the other at a cost of £2 extra. Then a different lady to the one who served us came over and said the chef didn't understand the order as it had been put in wrong at the till. It them transpired that the lady on the till had not only imput it wrong but only charged us for 2 so I had to go back and order another one. The lady who came to sort it out was friendly and helpful but the lady on the till was completely disinterested with no customer service skills whatsoever. Then when the food came she had still got it wrong. We got 2 with chilli and 1 with cheese but we just decided to accept it as it came. There were no fried onions, American Mustard or tomato sauce on any of them although there was ketchup available from a bottle near the till. Very disappointed and very sad as it could and should be so much better. We'll go to the viewing park again but we'll be taking...
Ā Ā Ā Read moreIn terms of food, a bottle of coke, an ice cream and 2 coffees equated to about Ā£14 which isnāt that bad nowadays for a tourist attraction. Service was nothing to complain about and the atmosphere is very good. Not only is there a cafe, but there is an outside area, a viewing platform and a play area. You can easily see planes takeoff and land from each runway and this is very good for photographers and spotters. Also, there are a few retired planes dotted around the area such as the Nimrod, the Trident, the BA 146 Professional and in its own hanger, the Concorde, all being very good to look at. Also, you can have a paid tour inside the Concorde and the Trident, which these tickets are roughly Ā£14 per person, which i donāt think is that bad for a tourist attraction, these tickets also last an hour, so you get a lot for your money. Lastly, there is a 360 flight simulator which is based on a fighter plane where you can do barrel rolls and loop the loops. Overall, i think this is a very good day out for the family and...
Ā Ā Ā Read moreWent last wed my husband left his wallet phoned they said it hadn't been handed in but would check and phone me at 12 , no phone call I phoned 37 time's and no one answered phoned the following morning was told by a very rude lady they have one phone and they was busy and to phone Manchester Airport lost property , Friday afternoon we got a phone call to say the wallet had been handed in just after we left and was at the till where the lady had supposedly had looked, I think staff training is in order especially how to...
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