Subway — Restaurant in Manchester

I have to say the customer service at this Subway Branch as been on the decline so much so that I mainly stick to ordering via the app but even thst left a bad taste in my mouth on my before last order as today was my last time attending this branch due to the rudeness that I have experienced dealing with a staff member called Shelley. My most recent bad experience apart from today was when I placed an orde via the app only to get to the store and realised that they didn't receive it so no apologies was other but rather I had some accusatory toned questions such "are you sure"? At least more than twice than I had to have my order being ruched through like I was an inconvenience but today however was the icing on the cake! Everything was going well up to the point where I had to pay, I ordered a footlong at £3.99 offer and Shelley told me it's £6.99 to which I insisted on the offer and that's when she replied on a rude tone and raising her voice at me, almost as if she was reprimanding her child, saying: well I have no idea it must be on app scan your code! Just so so rude!!! I did not see the point of causing a scene but rather made the decision to spend my hard earned money elsewhere from now and also inform the higher hierarchy at Subway. The disrespect and lack of basic customer service at this particular branch is just unnecessary and uncalled for!!! Let me reiterate I won't be returning ever and will share this with my friends, family, subscribers and anyone else hence this...

Customer service not good. I walked in and there were two women working making sandwiches from online orders. I was the only customer in there queueing to be served and they didn’t even acknowledge me. If you’re doing something and are going to be a couple of minutes that’s fine, but just say that, don’t just act like I’m not there for several minutes. Also the menu up on the back wall needs sorting, it is chaotic and so hard to find anything on there. Also what is going on with the flavour in the meatballs??! Felt like I was just eating dried...

!!WARNING!! Just ordered on deliveroo and the moment I received confirmation the order was on it's way I got a message from the rider asking for the address, which was on the order but I sent anyway. 5 minutes later I got told my food has been delivered (which it hadn't) only to be told because I spoke to the rider directly that means I'm not entitled to a refund. Be careful when ordering through deliveroo as this just seems like a scummy way for lazy riders to get away with saying they've...