The Alliance Inn — Restaurant in Manchester

My nana 71st birthday last night, we were a few minutes walking behind them due to wearing heels... my nana was in the pub, we gets there 5 mins afterwards to be told it was a private party... fair enough not a problem.. I said my family is in there.. the barmaid said I know who you mean it's her mother's birthday... I said yeah can I just nip in tell them we are not allowed in or can you tell them.. she said she would tell them... (no one inside who we were with had a mobile... ) she said she would, she never approached anyone to tell them we were outside... completely ruined the night and my nanas birthday.. Will never being going in there again.. customer service skills at it's finest (not) hospitality industry ha ha maybe some training is needed regarding customer service skills or to teach maybe some common courtesy..just a...

My Local, thats friendly with great entertainment nights. Great psychic night, The landlady and landlord couldn't do enough in supporting my disabled client, who used wheel chair for this event. She said " ive never felt more welcomed anywhere."

This couple are so down to earth as they go beyond the call of duty not just for us, but for our...

Absolutely fab venue! I had my Father's wake here on the 27th February. Nicola and her lovely staff did a brilliant job. The room was dressed gorgeous, and the food was beautiful. Everyone commented how perfect everything was. They did us proud. Marie,...