The Spices African Restaurant — Restaurant in Manchester

So I have been ordering food from here nearly every week. I am very regular customer. So many mistakes has been made by the restaurant regarding my order but I never complaint. Last week I ordered food and again there was a mistake. I was given soup that I didn’t order. I called the restaurant and was promised by the lady on the call that they will give me an extra portion NEXT time I order. She first asked me if I can come and pick it up I explained I can’t travel there now and asked if the restaurant can drop it for me as it’s their fault - lady said they don’t have no one with car to drop it. I accepted that and agreed that next time the restaurant will give me an extra portion free of charge. I was about to place an order so I called them first and asked about the free portion - the lady started to make big issue out of it and unprofessionally another worker got involved commenting in the background. She asked me where is the portion of the wrong soup given to me , I said this didn’t the matter as she never mentioned this portion and she said next time I order I will be given free one. What if I ordered 2 months after, do you expect me to keep that soup for 2 months and bring it back? Is this a joke? I know the owners and they always make it fun in there. The lady who spoken on the phone is very very very RUDE. Spices was my favourite restaurant and place to order food on weekly basis. Now I won’t be ordering from...

Horrible service. I walked in to a very rude middle aged woman taking orders. I only asked her what time they closed and she looked at me, hissed and just walked back into their kitchen. Absolutely shocking service. I took it on the chin and ordered a plate of pounded yam with egusi soup. When it arrived it had a fairly stale smell and when I requested for my soup to be changed due to the smell, this same dreadful woman insulted me and told me to get out of the restaurant. May I add that I had already paid, I didn't eat the food and I was told to leave. Of course I left in peace and felt robbed. Moving forward, I'd rather starve than...

Ordered a takeaway from Spice for the first time yesterday: Egusi with assorted meat and a pcs of Fish. The egusi was nice however i would have expected more meat if this is to be considered an adult meal and value for money. instead i got one pc of beef half of it was on the bone very tough, a pcs of tripe which really should have been in bite size pcs and cow foot still on the bone with a whole lots of sauce, this was not a positive first impression especially since i really enjoy Nigerian food and like to support local businesses is this what we should expect fron this type of...