Il Rosso

A disappointing experience after hearing good things about this restaurant. Booked in for 6 of us for a Thursday afternoon lunch. Were shown through to the terrace area which had the roof closed. Sitting down we discovered leftover pizza beneath the table I'm assuming from the night before. Settled at the table a man then came out and started opening the roof, he didn't consult us before doing this, it was an overcast grey day, had we known this was going to happen we could have chosen to eat inside. There was a delay in both the taking of our food and drinks orders. Mine and another member of our families main course arrived a good 5 mins before the rest of the food so being polite to the rest of the family we sat and watched our food get cold. Mind you we couldn't have started as we hadn't even been given any cutlery yet, this had to be brought to the attention of the staff. I had the tapas 3 dishes and another the ceasar salad with a side of fries. My tapas came with a bowl of fries on the slab, it turns out these were not mine but supposed to be my daughter's partners, we weren't told this. Unfortunately I had already shared these with the rest of the family waiting for their afternoon tea to come out. I felt the tapas portions were a bit stingy for the price, 5 tiny scampi bites and a house salad which was a handful of babyleafs 3 small squares of pepper and over dressed with an oily dressing. We were also questioned verging on interrogated on our prepayment/deposit at the time of our bill payment when we questioned the price. We had already paid a deposit but were questioned at the table that we had not. On double checking their receipt book they found that yes we had already paid this. This shouldn't have happened if this had already been checked. Overall a disappointing experience with poor service and attention to detail from staff. I won't visit again and cannot recommend.