Domino's Pizza - Newry — Restaurant in Newry, Mourne and Down District Council

Pizza ordered online 11.45..order number 235..collection in "8-14"mts...arrived in good time..pizza not even started ..tracker not working..waited 10mts on their screen ready in 8mts..suddenly 8mts changed to 18mts...spoke to someone claiming to be manageress..not only tried to use sarcasm as a weapon..but was derogitary in her attitude..saying to group of customers "I hope noone else minds waiting" implication being that i am being unreasonable..spoke to her staff and phone customers in same sergeant major way..when talking on phone it became obvious that delivery's where being given priority ie queue jumped..after waiting 40 mts finally got the pizza...I noted from their own screen that a group of customers whose order sequence number was 5 or 6 higher than mine got their pizzas before me.it was apparent from the way she spoke to them that they where her friends..cherry on cake when I got pizza home it was wrong..someone suspicious may believe this was intentional..tried ringing no good ..which was case when we tried ringing order through earlier ..tried 30 mts either no reply or answer and hung up.

I normally use warrenpoint rd branch which is miles better in every way.unfortuently it closes about 11pm I tried complaining to the joke that donimos call customer service..they offered me a voucher for a large pizza..but refused to explain this rude behavior.. This particular branch has a extremely bad reputation for bad service..I have spoke to at least a dozen people who have either stopped using donimos altogether or are using the warrenpoint rd branch So lesson is if you must get a dominos use the...

Ordered once from here - won't ever again.

The order was quick to be delivered, which is a plus. The rest of the experience was less than satisfactory.

The delivery man brought the boxes and I took them but was instantly holding some sort of substance under the box. It was BOILING hot and I was genuinely getting burnt from it. I instantly pointed it out to the man and he just shrugged and widened his eyes, not apologising or anything. I had to make a mad rush to get the money, pick everything up whilst my hands were BURNING. The place where I put the boxes was covered in the sticky liquid and the delivery man showed me that it was some sort of dip in the heated bag. The money was covered, the table was covered, my hands were burnt. On top of that, the food was FREEZING cold. Both the pizzas, the wedges, everything was COLD and seemed like it wasn't fresh at all.

Never ordering from this Dominos again, I recommend going to the next...

are these really new owners??? can see nothing different. same old same old- this guy mike racz sent letters old assuring a new broom type thing he sent £5 vouchers on the letter with a no minimum spend CLAIM.. A i use the word claim with all the expectations i would have had when dealing with the past owners- the voucher did not work -offere pizza was £7. with voucher-no minimum spend voucher should be £2.. but it came up as £14 telling me that i could not use voucher.. rang them up asked to speak to either manager or owner. no available but would call me that was yesterday and still no call

it is clear that this goodwill letter is about as genuine as a goodwill wish from...