Pizza Go Go Hitchin — Restaurant in North Hertfordshire

The 1star is generous.... please note note received the food year so this is strictly on the experience so far. I put in different address and ordered my food. People at restaurant said they will make it and deliver it to the WRONG address even if no body is there!! Ridiculous!! Anyway, some guy with no customer service ( I wasn’t a said either) got really rude with me and hung up. Bare in mind I was only calling to help them out to direct them as we are in a new estate and no currently on the map so was trying to be helpful. So... 10 mins later I get a call from the delivery driver expecting him to be very close as we ordered the food 25 mins ago, to then have a different guy (delivery guy) already with attitude asking where I am, I explained where we are and he didn’t seem interested, as if he already had a bee in his Bonnett. Blame his colleague with 5 brain cells! Anyway he also needs up hanging up on me. So basically no expectations on the food that I spent £27 on!!!! This is the only restaurant this app could offer. Will 100% be deleted once we have received the most probably awful food and I will spread the word around this area and Hitchin. Well done pizza gogo. I hope u all find jobs when u close and learn from your mistakes....

Asked for the "create your own" pizza and explained my toppings were due to allergies. Following this, waited for an hour for my pizza to be delivered but still did not arrive even though I was told 45min wait. I called an hour after delivery and was told the driver should be with me shortly and explained I would not accept a cold pizza. Delivery driver finally arrived 1hour and 15minutes later and after checking the pizza I explained it was cold and I would not accept this. The driver called his boss who said i had to accept it and he would discount the price of the pizza (£5 off my order- I could buy a hot pizza from Sainsbury's for 10 minutes and I would still get it home hot! I only wish they delivered), but this was not the point! The manager spoke to me over the phone and told me I was "a pain in the arse from the start" and proceeded to put the phone down on me. Poor service and extremely rude workers. Would not...

Have used this place for nearly 4 years. Service has always been hit and miss, have previously left a 4 star but never felt that it has been as bad as it was today. Food was wrong, drinks were wrong although tasted as good as can be expected but was spoken to so poorly by the operator I asked to speak to the manager. Said he had ‘popped out for 5 minutes’ and would call me when he was back. 20 minutes later no call so called back again and was told I could have a £5 pound voucher and he would speak to the guy that got it wrong. Said sorry but absolutely wasn’t, just sounded like he wanted to get me off the phone even though I calmly explained that I didn’t want money, I just wanted the attitude and issues to be acknowledged. Shame that the manager is so sh1t otherwise would certainly of continued to use. Someone get that guy some training and an...