The Sandwich Crew — Restaurant in Northern Ireland

Went to the sandwich crew yesterday in the Abbeycentre with my daughter, have always liked their food. Unfortunately On this occasion I had a different experience. We put our order in and I got a seat while my daughter waited. I had ordered a hot sandwich which was clearly advertised as coming with chips. When the lady gave my daughter the tray she queried why there were no chips and the lady said you had to ask for them beforehand. Never heard of this practice as you get what they say right? Or that would be false advertising. I just popped over to have a word with the lady to say they should at least say that to the customer or it should not state it on the board. She and the other woman seemed to see my point. That was OK and I was about to leave when the girl who was standing at the till came down and decided she was going to be very rude and said chips weren't offered. I asked her to explain the board but she came off with more gibberish which made no sense to me. I went back to my seat and Googled the place and it also stated that chips accompanied the hot sandwiches. It was more about the rudeness than the food. Come talk to staff who will help with any problems they claim! I can assure the sandwich crew in abbeycentre left a bad taste...

We Called in to the abbeycentre O'Briens for breakfast today. There was only 2 staff on and a queue . We both ordered the fry. Bacon sausage scrambled eggs tomato beans and mushrooms with toast and coffee. We Were asked if we wanted white or brown bread we both opted for white. We sat down with our coffee and the guy brought our frys to us. First thing we noticed was the bread was brown . The bacon was cold and the eggs overcooked the tomato was hard. Not very appealing. We also had to get different knife as the first one offered was dirty. I know it is not a restaurant but if you are offering hot cooked food at least get it right. To say the least we will not be...

I thought I'd try the Big breakfast, I knew I was in trouble when it came to quick, I enquired how they cooked it, so Tomatoes Mushroom and black pudding (black pudding was very bland due to no cooking) were all microwaved, sausage and bacon pre cooked in oven then either kept warm or micro waved, soda bread was very lightly toasted so very doughy only good thing was the poached eggs. I guess they are going for the lazy, but kind of healthy approach. Very dissapointed. If they were busy I'd get it but at that stage I was the...