Toast — Restaurant in Northern Ireland

I hate leaving negative comments about any establishment. We visited Toast on Saturday the 28th of October. Whilst we tried to place our order, the waitress interjected on 3 seperate occassions, being downright rude to my wife and daughter. To give an example, she asked my daughter what she wanted. My daughter gave her, her food order and tried to give her drinks order. The waitress snapped at her "im only asking what you want to eat. I will get to drinks later". Next to try and order was my wife who had the 'audacity' to ask what the 'soup of the day' was. The reaction was unlike anything we have ever been subjected too before i.e. after having barked it was vegetable soup, the waitress then immediatley asked me what i wanted, not giving my wife a chance to respond with a yes or no. After our order was placed, we waited 45 minutes for our food to arrive. The water was missing from the order, along with a side. Now i witnessed this same waitress go around what i can only presume were regular customers, offering apologies, free hot drink top ups, and explain the delay. We were totally ignored. The same waitress, at one point advised another table that she would get them their food next, even though we were next in line. Manners cost nothing in life. If you want to work in hospitality, please remember that people vote with their feet. My wife was told by this waitress that the delays were all caused by people bringing their sick children into the cafe, which ads to the unprofessional manner that we were subjected to from start to finish, however, i was advised " this is what you get when you all come in at the same time". Why should i spend my hard earned money here after this ? The answer is that I wont. We will...

Really wouldn't recommend this place at all. Staff too busy chatting to each other it took well over ten minutes to actually get a menu then they expected me to order straight away without me looking at it. Soup was like dirty bath water and don't even bother saying to the manager as he was dismissive and patronising.

There are far better places on the road.

Staff manners are awful. Educate your staff on what being vegetarian is also as they really were clueless.

Overpriced and poor food. As for premium food 😆 avocado is not it's a staple of many vegetarian lifestyle's. Something you as the owner clearly needs educating on.

No doubt the owner will just ignore the rudeness of his staff and not train them on good...

I go here so often with my mum and needless to say it is lovely! if you're looking for a café that is calm, with friendly staff and nice food and drink defintely come here. Its one of the best cafés ive ever been to!!

ive tried every smoothie on the menu and none dissapoint, highly reccomend the mango and papaya one! the sourdough dishes and korean bbq wrap are also delicious, same with the omelletes and OMG! dont get me started on how absolutely amazing the chips are; they're crunchy and buttery on the outside and soft and warm on the inside. ive not once been dissapointed!!!

The staff are absolutely lovely to be around and are...