Mario's Fast Food — Restaurant in Nottingham

Rude delivery drivers who bring attitude and try to intimidate a woman at 12:30 am in the morning because of a misinformation on my part of no door number on the order. This man proceeded to go on about this issue and intimidated me at my door raising his voice rambling on and not letting me get a word in. I told him on the phone what number it was over and over, he continued at my door I even asked politely for him to keep his voice down as he started going on as soon as he got out of the car asking me why I was being rude I told him there was a baby upstairs sleeping he said I dont care. I don’t expect to be intimidated over a minor issue at those times in the morning. I called to complain to the shop and they also was only speaking about the fact I didn’t put a number. But I have a just eat account so my number should have been on there, and not sure why it wasn’t this time which I didn’t even have the chance to explain. I had to end up closing the door because I wasn’t able to speak to this driver as he was raged, and speaking so fast not letting me speak. I had to close the door on this guy I just wanted my food. My problem is that a woman alone at her door shouldn’t feel intimidated and someone starting arguments early hours in the morning. When I explained this to the shop they said he didn’t know I was a woman? To which I replied I think he could hear I was a woman on the phone and when he saw me. This is disgusting behaviour and the situation was blown up and I felt threatened over a minor issue. By how I was approached thinking I want to debate about something on a ticket. No I just wanted my...

We order 2 pizzas at 12am to be delivered at 1.45 am only to have to wait 1hour 30 mins for our pizzas. We rang several times to be greeted with a rude man who just told us no worry no worry and demanded the post code to check the order only to tell us it was on our way and should be with us 10-20 mins. It then got to 40 mins after the phone call and we had to ring again to be greeted rudely with the same questions and all we wanted to know was where it was we were told to that we were going to be given a discounted price or something extra for the hassle and the provided us with the number of the delivery guy. So 15 minutes past and it still wasn’t here but the guy finally rang us and he demanded instructions on how to get to the address so I tried to explain but he kept ignoring what I was saying and forcing me to repeat myself over and over again he finally came to the house and made us pay full price and there was no compensation for the hassle when it finally arrived at 3am 2 hrs after the order was submitted with no sympathy or compassion. He simply told us he had been driving around for an hour when we were told that they were just sending him and he would be 5 mins on the last call. I would not recommend this fast food place at all and will be making a...

Ordered a chicken and doner mixed kebab partner ordered chicken and chips, I also ordered a can of Dr Pepper at 1.50. Kebab was great, couldn't fault it HOWEVER, after my kebab I could really have done with a nice cold drink to wash it down, only for some reason, they neglected to send the drink out with the delivery driver, I questioned the driver and he showed me the receipt, no drink on there, I 100% ordered the drink and paid for it (I have the proof). I called them up right away and told them no drink, he asked me for my post code which I told him, he told me he will send one out and hung up. Did I get my drink? NO I did not get my drink. Over lockdown I was a regular customer and must have made a good contribution in keeping this place from going under so it's a bit of a pisstake they would do this, they OBVIOUSLY removed the drink from the order and kept the money which is ILLEGAL! So if you order stuff from here and your drink is missing this is what they are doing. We are ALL struggling with money at the moment but ripping off your customers is NOT the way to go about doing business, you have definitely lost another customer as I won't be...