Greggs — Restaurant in Ribble Valley

I came to this store during the week and was appalled by what I was greeted with upon arrival. The manager (I assume) was talking to another member of the EG group (staff member wasn’t in Greggs uniform I couldn’t tell who she worked for) staff members horrendously. Gossiping about her staff with customers sat in the cafe and I was not the only customer in the shop. How unprofessional! Definitely won’t be coming back nor will I recommend this store for employment! My steak bake was also undercooked and stone cold (I understand that it’s not heated but there must be...

When we went in, staff members sat on their phones and told us that the food left in counter wasn't very warm as they arent allowed to cook after a certain time. This concerns me that the food is left to slowly go cold and not cooled correctly from a food safety point of view, especially with the pork sausage rolls. Staff seemed very uninterested and we seemed a burden for them to get up and walk...

Ordered a sausage roll, steak bake, yum yum, cappuccino and a tea. I can honestly say I never tasted anything as disgusting in my life. Sausage roll and steak bake undercooked and was luke warm, the cappuccino tasted of warm uht milk and the yum yum was certainly not yum it was very stale. The only saving grace was the tea!! Should have gone back with them but I certainly won’t...