KFC Clitheroe - Barrow Brook — Restaurant in Ribble Valley

We live within a 3 mile radius of 2 other KFC but always visit this one because the service is always spot on and food cooked well and order accurate. What happened?! Ridiculous wait in the drive thru lane. The order kiosk looks like someone is packing up and moving home with all the boxes on show which gives an air of company which doesn’t care about presentation. Gone is the person taking orders and instead we have a speaker. There is no way to check if your order has been recorded correctly. It was a Sat eve and there were only 3 very young men on shift. Needless to say the order was incorrect. An item missing. An item ordered but not recorded. The salt was damp in its wrappers. We are on the car park where we sat and watched one young man put in his air pods and mess with his phone as he cleaned the tables with a blue cloth and no spray. He merely wiped from one table to the next spreading whatever germs there were present to the next table. Sad to say we won’t...

Literally the worst KFC in the chain. What I thought was just bad luck and teething problems is actually just very poor management and training. Staff who just don’t care and some who struggle to string two words together. Not once has anyone I know received what they actually ordered. Wrong EVERY TIME! The waiting time is beyond a joke and the cleanliness of the place is just disgusting. The staff behind the scenes are clearly heard swearing at each other with zero regard for customers with children. Overall it is just a shocking addition to the chain. I’m ashamed of myself for giving it the final THREE chances that I did.. I won’t be giving it another one. Sack the managers and give the staff some actual training. You’ll have what could actually be a very lucrative branch. You don’t...

Just a KFC, food usual standard, staff are only what you'd expect from a KFC. Place was clean, food was quick. There's a McDonald's, a Greggs, and a Starbucks here too. Only complaint is that when sitting in it felt very cold but it is winter, the place was empty, we sat near the window and I was tired. It's on my list of places that's worth a stop when travelling this way.

Update: went here again tonight (march 2025), it was extremely busy, drive through was queued back into the car and a queue inside to the door. The staff were doing a marvellous job. I've work in a takeaway / restaurant environment and these kinds of shifts are when every one complains when the food takes too long, they pick on the smallest error. Well, not tonight, these guys...