The most confusing and rude staff members I've ever had to deal with. Going through the drive thru we wanted a party bucket but was told after a 15 min wait in the queue by a female worker through the speaker that there was a 10 to 15 minute wait for chicken.... my friends were in a hurry so we stated we would get a massive portion of chicken wings and I was trying to tell her the rest of the order but she was too busy shouting out the speaker is there anything else in an aggressive manner... I waited for her to go quiet and repeated my order... her response was "finally now will you go to the next window"... we waited another 15 minutes before getting to the next window only to find her on the microphone speaking abruptly to the customers behind and telling them there is a 10-15 min wait for food... I was passed our food by another member of staff... I asked to pay he said "oh have you not paid?" Then he proceeded to ask for the food he had given me back.... I stated I didn't understand why when I have just waited half hour for an order I didn't really want only to hear there is still a 15 min wait for chicken... he stated it was protocol and i had to wait for the female staff member to stop taking orders and give us the payment machine... we waited a couple more minutes while she proceeded to do two more orders then she gave us the card machine... she went back to taking orders and ignored me ask for my food... it wasn't until I said oh well guess this is a bad review for you on Google did her and her colleague scramble to give me my food... What was all that about? a 15 min job dragged out to 45 min with attitude and disrespect and lies... never going back there... regent road and hulme kfc all the way folks...