Best Kebab And Pizza House — Restaurant in Scotland

I wouldn't even rate this 1 star I am absolutely fuming I ordered food on Monday the 6th of January 2025 I ordered a profiterole cheesecake along with my meal and I had my big light off as I was watching telly opened it and took a bite n thought this tastes strange so I thought take another n see if its just me well it clicked while I was eating the next bite and I spat it back out turned my big light on and there was green mould all over it I spent all night spewing up until tea time yesterday I contacted live chat that night and was asked to wait until they were open the next day so I phoned them and was told its not there fault it was the supplier so I asked for compensation as I was very unwell yesterday and was told I could have a refund I refused so was asked to go down today I've just been in and been told that they leave there cheesecakes for 3 days after they defrost them but she just binned all the cheesecakes from Monday yesterday only because I phoned. I am absolutely fuming i was told u can have a refund I refused I'm posting this to make people aware of the food that's being served and to avoid at all cost absolutely disgusting I will also be contacting environmental health 😤 I don't want what I just went threw...

Ordered food on my way home, was about 10 mins away when I ordered so I thought I had plenty time... got a phone call as I was almost home and I was so surprised! Delivery lad was really nice and met us just round the corner and was still super nice even though I wasted a wee bit of his time and didn't have change on me to tip him!

Food was great as usual, munchie box is great value for money and if there's ever been an issue before (forgotten sauces etc) although rare they're brilliant at sorting it ASAP.

We were already planning on continuing to be loyal customers but tonight has made such a difference, pat your delivery boy on the back cause that's how you deal with a genuine mistake from a customer (lesson learned they're speedy so be home when I'm...

Used to love this place but it's really gone downhill. Got given a wrong item,phoned to tell them which they said they would replace. 5 mins later got a phone call back from them asking me to "double check" my order because they definitely didn't make a mistake! Unbelievable way to treat a customer. It was another 50 mins before my actual order arrived and it wasn't even hot. Definitely won't be back! Dreadful customer service and...