Have been here a few times, and the place itself is absolutely lovely. Great interior, nice layout. Usually we have amazing service when ordering tea and cakes. However, this was only the fifth time coming here, and only once before have I had lunch here before now. The other time, the cafe was very busy and so I understood a 18 minute wait for some food. The food was good. Slight mixup in soup flavours, but it was changed quickly and happily, I didn't even have to say: the waitress realised. Today, there had apparently (we found this out when getting the bill) been a mixup in the kitchen. Not being told this, we were left in the dark on why it took a full hour to bring the food to the table. I was with two other people and one had ordered a small soup with their panini, but the soup was cold, so we just returned it and didn't bother after all with that. We then ate our lunch. It was good, but would I wait an hour it? Not really. There was a brief apology, but we had really rude vibes from the staff. It is, granted, a small cafe, but after we'd been there for about 20 minutes, it had cleared out a bit and wasn't busy much at all. I would definitely come here for tea/coffee and cakes again (the cakes and drinks are very good in my opinion), but never for lunch. Or on a...
   Read moreBeen coming here for a few weeks but definitely won't be back after today's experience. At best the staff are clueless and disorganised but I only ever go in for take away. A week ago, I went in for some take away lunch. Ordered only to be told that they couldn't give me the tuna "in case the kids from Dollar School want to order tuna sandwiches". I couldn't believe this at the time so I just put it down to a bad day. Today however, I went in to buy a couple of scones for take away. The shop was empty save for 3 ladies sitting down. As I was about to be handed the scones, a woman from the checkout shouted "Don't give that man any scones in case these ladies want to order them" Unbelieveable...
   Read moreReally disappointed.
To start with, the atmosphere was off, it was too busy and tables / chairs felt squeezed in. Felt rushed.
We only went in to get a couple of takeaway rolls and were greeted by a cashier with a real face on, we only wanted x2 ham and cheese rolls and really emphasised we wanted no sauce at all and no chutney whatsoever.
Cashier didnât want to be helpful and said it wasnât a menu item even though there was a ham and cheese roll seperate. I said we were happy to pay extra if thatâs the case.
Took 5-10 minutes and the rolls came out which we were taking to scenic spot nearby to eat. Both were full with piccalilli. Far too much even if you did like it. A simple request...
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