Costa Coffee — Restaurant in Scotland

Yet another cost cafe that has no bread at 11 am in the morning?if it’s no bread it’s no butter? Or no skimmed milk? It’s Bad stock management rather than a huge rush on toast sales!! Also sitting at a table with the air conditioner blowing freezing cold air directly onto any hot food and drinks isn’t the most pleasant experience especially on a very cold day outside! This sadly isn’t an isolated case but seems to be the norm across many of the Costa outlets all over? Not paying those prices to sit in a cold environment with a chill wind blowing down on you, if you can’t afford to heat the premises up then you shouldn’t be in business!! No one wants to sit in a cold cafe...

Tried the click and collect service, never again. I don't know why staff can't dispach through drive through window!!!! Ordered 3 items and only got two. The staff said they couldn't refund me. And the older lady maybe boss said we don't get paid to give refunds. So i have looked everywhere for a contact number and to my surprise lines are closed🤣 let's see if costa contact me and reply to my online form i sent them. 🥱 So no food or refund this is a great business "NOT". I will stick...

I regular customer of Costa more so in Sunderland where I live and I was visiting family after a long drive I looked forward to my usual coffee , I was met by the most awful customer service , older lady very rude to the point I’ve just drove away I wouldn’t sit there to be subjected to her huffing and her growling face she is so rude ! Very very...