Indian Orchard — Restaurant in Scotland

Reasons for giving one star

1 - Food was good except seekh kabab it was no taste at all of seekh kabab it was mashed stuffed kebab I was expecting the Afghan/Turkish cubic shaped Seekh Kabab no red sauce was provided. Brought later by requesting 2 times.

Biryani was tasty but wasn’t explained that separate biryani sauce is there I and other guy taught it’s our friend’s order.

Bad customer service from a rude waitress the other two were ok happy with panjabi one but she overreacted nice.

The younger one recovered well from a bad communication she didn’t know what is halal meet or weather they do however senior picked really well the conversation from her mouth I know came in traditional clothes they were not very familiar.

But diffidently the taller woman changed her tune while I was alone like literally she was shouting not asking she was rude.

I have told and showed a message of what my brother wants she took it as word of mouth note but she didn’t make the order while my whole club colleagues got their delivery orders mine was even not noticed not ready. Came counter the tall rude senior lady was just to aggressive raising her voice intentionally said I have to give order now which will take 10-15 minutes missed my friends missed my bus and train treated poorly rudely will I become alone.

Feedback to team please Miss communication/understandings treat customers fairly respectfully as your you have been treated respectfully and friendly try to be aware of loud tune shouting on customers not to be in imperative tune. Being professional friendly would make everything resolved. Plus a bit of extra room needed for table as the orders and friends were many for each long table.

No apologies no respect no fairness the Takeway order was very bad.

My brother is putting his review regarding the food.

No visit needed again hopefully my feedback and review will make a bit contribution to your service and...

Having moved from London to Glasgow 6 months ago I've been keen to try and find the best places to eat around my new city and having taken on board suggestions from colleagues and other people I've found myself underwhelmed by the places people have suggested that I 'MUST' try. I recently had my mum visiting me and having never been to Scotland before myself and my girlfriend wanted to take her somewhere for dinner on her first night. We were tempted to go to one of the previous places we had experienced but after a Google search I found Indian Orchard and its reviews both on Trip Advisor and Google and it was absolutely the right decision. We booked a table for 7:30pm on a Friday and the place was super quiet and we were greeted and spoke to what felt the entire family set up during our meal which was a lovely touch, they each took their time to speak with us, tell us about their business & family and it was such a lovely change compared to the rushing about and standing around waiting we've previously experienced. The food was all cooked from scratch and you could tell in the quality of the dishes, it was incredible, We were even informed about the vegetarian specials they had as two of us are veggie. Indian Orchard will definitely be my answer when anyone asks me where they need to go for good food around Partick or Glasgow for that matter. The only critique I'd have is having walked down Dumbarton road a lot since moving here I'd totally missed the restaurant and it wasn't until the Google search that I found it, with food this good you should be shouting and screaming about it so maybe the restaurant front needs a revamp because passers by are missing out! Thank you for the lovely experience and...

Went there to get dinner and as I went in with a grocery bag in my hand, one of the staff came out and asked me to wait in the lobby like area to place an order…which seemed weird to me because the entire place only had one person eating there with all the other tables being empty. So anyway, I waited to place an order in the hallway and then another staff came and asked if I was ready to order. After placing my order, I couldn’t help but ask why was I banished to the hallway while others were welcomed in (in the meantime, a group of 4 men were allowed to enter and have their pick at the tables). Only after I asked, she offered me a table. I overheard her later asking the other staff what went down and other staff said apparently she thought I said I was interested in takeaway (I didn’t say that to her, if I remember correctly.) anyway, I would’ve appreciated a proper apology as this incident made me feel little and almost ruined my night. I probably won’t be visiting again. The second star in the review is for the quality of food -...