Very disappointing first visit. Had been meaning to visit for a while and finally decided to stop in. As a coeliac your options are incredibly limited, with the only dishes that can be made gluten free are those that can easily swap out normal bread for gluten free bread (and chips). Of which there is a £1.25 fee. The only milk alternative they have on site is oat milk as well. I ordered the duck leg & nduja hash, fried egg with sour cream (£14.95). This also came with a piece of toast. There was very little duck meat in the dish and it was shredded which wasn't mentioned on the menu. Another thing that wasn't mentioned was the sheer amount of cabbage that was mixed into this dish. The toast (£1.25 extra) was ice cold, the portion was small for the price and the dish itself was very oily. For the price I would be expecting more, especially considering the full breakfast is almost the same price (20p in the difference).
My partner ordered a cappuccino (£3.70) that came in what seemed to be a flat white cup. Incredibly small size for a cappuccino especially considering the price. He also ordered the breakfast bun (£9.50) with the black pudding being the only component that wasn't cold upon arrival.
The layout of the menu was also quite poor and due to design choices it was difficult to read in some places. Also the online menus prices are not correct and are slightly increased in the restaurant.
Overall we were disappointed as we had high expectations going in. Despite the decor and atmosphere being impeccable the aforementioned issues let down the...
Read moreDecided to go here for brunch with my 10 year old sister on a Sunday, as from memory the brunch was really decent. Guy said he could sit us at the bar, which i said no to as it wasn’t appropriate for the kid. He insisted it was fine, which it wasn’t really. The stools were weirdly close to each other and we were sat next to two loud lads swearing and stuff. Not their fault, but not ideal to be sat next to with a kid. I asked if a table became available if we could move, never happened. Then we ordered. The £16 breakfast was minimal, bare, and dry. Asked for beans, was bluntly told no by a waitress who then just walked away. Streaky bacon was overdone even by streaky bacon standards and tasted like it had been lay for ages. No one checked if the food was alright or not. Then my wee sister went to wash her hands. After 10 minutes she never came back so i went to check on her. Over the loud music could only make out that I thought she was fine, then after another 10 minutes checked again and after finally hearing her, discovered she was locked in. Tried to open it from the outside myself, no joy. Then got a staff member who managed it with a knife. Instead of an apology, all the young staff were laughing and the wee one was mortified. I told the manager what happened and that he ought to get the lock seen to. To which he replied pretty defensively that he would. Again, not even a hint of an apology.
Used to be a good place with good food and great service. Definitely not worth the visit these days based on this, and there’s not a chance i’d give them a...
Read moreSorry but we felt totally fleeced.... Shockingly stingy portions. If you're going to charge the best part of £20 for an all day breakfast(£15 plus the tea/coffee) you need to do better than that. Staff lovely but I'm genuinely bewildered how you manage to get repeat customers... Perhaps you're using quality ingredients but it's not really that apparent from what arrived on the plate... Small /Lukewarm and underwhelming. If you doubled what was on the plate it would have been just about okay but still nothing special for the money... A single very small egg(my budgie lays bigger!) a single rasher of streaky bacon(obviously pre-cooked and lying around for a while) a single sausage (very skinny/unremarkable and again pre-cooked) /a slice of black pudding that was so thin it had dried out being cooked /an okay hash brown /half a portobello mushroom (not a big one) and a blob of completely unremarkable relish finished off with a single very small-very thin piece of overcooked toast. Tea wasn't up to much either. Wish that I'd taken a photo to illustrate but was hungry and ate it quickly(surprisingly quickly and was still hungry afterwards! ) We won't be...
Read more