Pepe's — Restaurant in Scotland

I’m not one to complain and I have ordered from pepes numerous times, but I ordered at 20:11 today and got an expected delivery time of 9:25, which was fine. Give or take about 10 minutes either side then fair enough. I called up at 21:40 to check my order was definitely in, I was told yeah and that it was still in the shop and would be heading out soon. I asked how long and was told 20 minutes. I then phoned at 22:10, with food still not delivered and got no answer, I realise this is because you had shut. The food arrived at 22:20, 2 hours and 10 minutes later. I get it can be busy but I didn’t get any call etc to say why and the food wasn’t even that warm. I hate having to complain, but seemed...

Honestly unable comment on the food quality as I did not end up eating here. Went into the shop, wanted to go for a combo that has grilled chicken in it and got told by the lassie that there will be a 40min wait for it. Place was quiet at the time, only 1 other table of 2/3 people in, can't quite process why it needed to take that amount of time. Family was starving therefore we went elsewhere instead. Hopefully just a...

Absolutely abysmal to say the least, imagine ordering a rice box and getting no cutlery we parked up in gourock and noticed 😡, none of us got our dip which comes with our meals as well probably the worst pepes in scotland, cmon folks step...