Priyas Palace — Restaurant in Scotland

We made a reservation at Priya’s Palace before leaving Yorkshire, hoping to have a nice dinner during our short stay in Greenock. The restaurant looks decent from the outside and our server Atul was genuinely courteous and helpful, doing his best to make us comfortable. That’s the only good part of the evening.

Before coming, I had called to ask about a few specific dishes and was assured that they serve Dal Makhani and Butter Chicken. When we arrived, I was told they don’t make Dal Makhani at all, and their “Butter Chicken” turned out to be a sugary, bland Butter Masala instead. The chicken curry was full of artificial colouring, the naan was undercooked, and the green chillies we requested for the salad were rotten; see the pictures attached. Even the spoons were dirty, and we had to ask twice before we were finally given clean ones.

As if that wasn’t enough, the dining experience was completely ruined by a grown man (clearly connected to the family running the place) who decided to run around our table playing tag with a small child, trying to impress his guests. It felt more like a living room than a restaurant. No one from the staff had the basic sense or professionalism to stop him, even though it was disturbing everyone trying to eat.

When I went to use the toilet, it was filthy, the seat was dirty, and there was no toilet roll. At that point, any hope of enjoying the food was gone.

Honestly, this is nowhere near authentic Indian food. We ate only because we were hungry, not because we enjoyed a single thing about it. Misleading menu information, poor hygiene, artificial food, and no regard for customers.

Watch out before stuffing your face here. Greenock has better places to eat; this one’s...

Food was nothing you wouldn't get from any other take out joint locally, it was regular. Service was regular. Portion size was miserable. Price was high and with everything stated above if I went to McDonald's for two large meals and a kids meal I would be far more satisfied and after paying McDonald's I would be FORTY FOUR QUID better off. What can you do with £44? Is it acceptable to pay this mob £44 more than the likes of McDonald's minus the beer??? Wouldn't recommend nor will I be back! I know we have the minimum wage but when two adult meals, one beer and a kids chicken nugget meal costs the same as a weeks shopping from M & S ers no pleasurable experience from going to these type of places.

KEEP THE CHANGE YOU FILTHY ANIMALS... And that's...

I was in on Christmas day, I had been working and my family were already there and eating, I phoned to ask if I could join them as they had only been there 30mins, the man they asked said it was fine, he took my order for my main course and when I got there a few mins later my food was arriving as I did. The people that work there are very nice, welcoming and helpful. The food was outstanding and for how busy it was on the day the service was immaculate. Absolutely brilliant, I had never been before but I will definitely be coming back...