Shuttle — Restaurant in Scotland

Came for a spot of lunch and was highly disappointed. Upon arrival staff were great as we had our dog and brought us water and treats. As it came to ordering at the bar, one particular member of staff was very unhelpful and purposely trying to ‘wind us up’ as we were ordering. We usually enjoy a bit of banter with staff but this was constant and it ended up very annoying and made ordering awkward and difficult. When the food finally came, there was no taste to the food - only grease. Literally it had no taste and everything has the wrong batter on it. A mozzarella ball should be breaded. Our food never came with salad or onions on the hotdog as stated on the menu. Starters came at the same time as the main dishes which we didn’t expect. The portion size was unbelievable - we had a mountain of chips on our plates. It’s not what you expect from a £90+ order. Definitely...

TLDR - thoroughly enjoyed food and drinks, staff were faultless.

Five of us descended for an impromptu lunch - staff apologised for what could be a 60 minute wait for food owing to "too few cooks". Frankly, plenty of places wouldn't have mentioned this and just made patrons wait (and buy drinks in the interim). Staff took our food order about 30min later and food arrived in a timely fashion after. Tasty hot wings, "the best chicken goujons" according to my discerning 8yo, delicious breaded mushrooms and a really good pizza, which looked scratch-made and lots of really good chips - looked like too many chips, but then there were lots of dips to use up...

Obviously if we had been in a rush, we wouldn't have gambled on the wait, but we had plenty time and I'm glad we waited. Staff went above and beyond on what must have been a...

I was so surprised when I entered the lane I must say it has been done up beautiful the staff were very welcoming as I had grandkids with me they provided colouring material service was excellent food was 1st class and our bill for 4 adults and 2 kids plus drinks was very reasonable I have only 1 very disappointing commemt the toilets were not good doors broken not maintained such a shame as the toilets as one of the most important places in a place and it is also one of the easiest places to keep maintained and being an ex publican of over 35 years I know. thank you we had a fab night otherwise this place deserves 5 stars and more once their toilets are brought up to a safe and a standard in line with the rest of...