Multan Tandoori — Restaurant in Scotland

Food tasted good, was ready for collection on time. That's where the positives end. I was a bit miffed that I was charged a 50p service charge for ordering on the web.

The food was bagged up and tied at collection, and on returning home and unpacking, we noticed that one sundry item (rice, hardly something unique) was missed off the web order (they literally had a list stuck to the bag and still forgot to include it).

I called to advise that the rice was missing - asked for a refund as I didn't want to go back out to collect - after being passed between two staff I was told I'd be called back the next day because they couldn't process it over the phone. There seemed to be confusion as to where I'd placed my order. I repeated several times that it was a web order but was asked if it was Just Eat or telephone. You'll be unsurprised to hear that I never received a callback, so I'm a few quid down, and feeling thoroughly ripped off and disappointed. Perhaps I should've used Just Eat, at least I'd have had better refund options.

A £45 - but incomplete - order and no refund for something I paid for means I won't recommend Multan. I can't get over that there's an order list in front of someone and they can't get the dishes packed correctly. It's not hard! This is basic customer service and it's failed.

Oh, and there were no complimentary poppadoms - other places throw them in regardless of spend. Not that this was a show stopper but it's just another niggle on a significant spend. I don't feel I got value for...

Best Indian in Scotland hands down, most consistent delicious food I've eever had. I have tried more than half the menu and everything is amazing. Honestly I struggle to order to eat from anywhere else as this place tops anywhere else in paisley.

Mehti gosht is my favourite special that I've tried but favourite all round curry is the karahi a nice red curry with a bit of a kick.

Every single appetizer and starter is mouth watering from the wings all the way down to the chutney and spiced onion.

Amazing dining and take away experience with a friendly service.

Multan tandoori, on top, not stop. The real professionals of Indian food here in scotland and I hope they stay around for much...

I had a carry out for this restaurant tonight. Thoroughly disgusting. Pompodoms soggy Pakora was reheated apparently several times. It was dark in colour with burnt edges and was Dry and discoloured. Inside The x2 lamb bhuna curries were tasteless, x1 was supposed to be madras but I think they forgot to put any spices into any of the curries. My stew tastes better because the curries had no curry taste within them. The onions within the curries were uncooked. So disappointed in this carry out which was supposed to be a treat for my family. Most of it went into the bin. Really difficult to find a contact email address to complain. I had...