The Northern Way — Restaurant in Scotland

Was in last night with my husband for a quick drink

we have been in a few times before good wee pub but last night the 2 bar staff that were on need training dealing with the public .We just walked in door and i asked the girl if anyone was in the disabled toilet and the answer i got was eh i dont know im not in there and walked away.Iwent and used the bathroom came out to help my husband with drinks and the same young girl was having words with my husband because he had said he didnt want ice in his drink but she had walked away before he got finished what he was saying and came back with ice in the drinks so my my husband said i told you no ice and the reply was well do you want me to take ice out then.her whole attitude was terrible my husband said well why did you put ice in the drink when i asked you not to buy this time the young man who was working with her commented aw right you dont need to go on about mate.So i would like to ask the manager to contact me because if thats how they treat regular customers which my husband i are they will lose our custom for sure.So again i would like to speak to manager if possible or find out which night/day he/she is working and my husband and i will come in and speak to...

It's a shame. As we have been drinking in this bar for a number of years, and sadly, it is going to the dogs.

The downstairs gents toilet has had a leaking urinal for weeks, no seat on the toilet pan and years of dust on the walls.

I do not go into a bar I order to shout at my friends. However, that is all we seem to do due to the music being so loud, and then the music stopped and football was showing on the TV at full volume. Sadly this is not a place to have a conversation.

We had to leave early because we were feeling cold. We were all sitting there chittering due to the doors being open. When I asked if they could close them, I was told that the bar staff were overheating (why not put fans above the bar area then). To that end, within 30 minutes the people on the next two tables and people standing at the bar area had all left, because of the cold draught coming through the doorway.

Still a good bar with a great atmosphere....

My dad was refused service in this pub last night despite only having had a few drinks in another pub before going to this one. The barmaid said his pupils were dilated so she wouldn't serve him. My dad had a cataract operation this week and this is why his eyes don't look as they normally do. He tried to explain this but she wouldn't listen. This is highly likely to amount to disability discrimination under the Equality Act. Would she refuse to serve a blind person because their eyes aren't to her satisfaction? My dad was not drunk. He also has a walking stick and is suffering from cancer. He is allowed to have a few drinks on the odd occasion. He was out due to a special occasion and it was the first drink he has had in ages. Thanks for...