Subway — Restaurant in Scotland

Honestly, just disappointed in this store. I made an order via UberEats, it arrived and wasn’t what I wanted. Firstly, since there is no option on the app to ask for the sub to be toasted, and the number listed on Google wouldn’t connect, they just didn’t toast it. This particularly annoys me since for previous orders they have reached out to me to ask. So the sun itself was disappointing. Then I ordered 3 rainbow cookies, and I get that they were out, but again, no contact to myself to discuss alternatives, they just substituted for some rubbish cheap crisps, that if they had called to let me know ahead, would have learned I actively dislike them, and would have at least gone for something else, or more likely cancel the cookies and just have the sub. Frankly the only thing they didn’t mess up was the bottle of Fanta, but unfortunately since the delivery put me in such a bad mood I just didn’t want any of it and the whole lot was binned. I tried again to call the store, but the number still soundly work. It’s not directly their fault, but this was the first day in a few weeks I actually had a good morning, and wanted to treat myself to a Subway lunch that I’d been craving for days, and it’s just made the whole thing suck for me and ruined...

Placed an Uber order at 11.45 driver arrived at store at 12.10 order still hadent been made 12.30 comes and driver still hadent left store contact the driver and he told me the order had not even been made yet and that they were doing mine right there the fact it’s took 50 mins to make a sandwich is a joke if u can’t handle wait times on delivery turn ur Uber eats off till it’s under control don’t make ur customers wait an hour for an overpriced sandwich absolute joke to add to this my order is completely wrong and missing items asked for waffle fries none sent asked for a chicken tikka sub with cheese lettuce cucumber and mayo and this is what I received a foot long sub not chicken tikka roast chicken with cheese but with lettuce jalapeños and red onion oh and also red pepper don’t know where that was on the receipt as I would like a call from a manager as ur number online dosent connect u could kill someone sending out wrong food as I’m...

Traveling back from the North, I stopped at Subway LomondGate for breakfast. The guy who served me was great. Cheery, efficient and very pleasant to serve you. He's a credit to that shop. When some places lack the courtesy greeting or a simple 'Hello', they could all take a leaf out this workers book. Well done...