The Belted Galloway Visitor Centre — Restaurant in Scotland

Went a few weeks ago with my 13 year old daughter and was shocked. Sat next to the red display counter which was filthy, the domes covering the "fresh" cakes were disgusting and had more fingerprints than a crime scene. We ordered two toasties which on arrival looked appetizing but it was only an illusion. The cheese was rubbery and not melted, side salad was warm and limp with slices off dried out Orange and warm coleslaw. My daughter almost managed 1/4 off hers and I had one bite and that was enough. The place was dog friendly but not so good when staff were petting customers dogs then serving food without washing their hands. I complained to the gent taking the cash and was told the slaw and salad was all fresh that morning, this was around 3 in the pm, so I suggested keeping them refrigerated untill required. Good point was I wasn't charged for them. Am I qualified to complain, yes retired head chef with Michelin and Rosette...

Easy to park nearby as it's situated tucked away to the side of the main car park by the river. The scone was delicious, large, light and filling with plenty of fruit in it. My husband had a Turkish Delight traybake which I tasted and it was good. It was a generous size too. We had chai lattes which were lovely. Quite often the milk in lattes isn't hot enough when you get it and it's like drinking a lukewarm cup of coffee. This wasn't like that, the chai was really hot and remained so for a good 20 minutes. The walls are covered with lots of information and photos about things of interest in the area. The only thing I would say that isn't so good here is the lighting. The building has high ceilings and the lighting is high up and pointing upwards as well, so it felt quite gloomy in there. This wasn't helped with it being a wet late December afternoon either, so it was...

Really nice place to pop in to or meet friends. Great place for a sit down and a hot drink, or for a low key lunch. The food is very tasty and comforting, and portion sizes are good - huge slabs of delicious cake. It makes The Belted Galloway very fair value, which is not so common these days. The staff are absolutely lovely. Friendly to locals and tourists, helpful and thorough in their work, happy to help with food preferences and special diets. Loads of seats, including outdoors with a view of the river bank - over the free council car park, which always has spaces. They have a huge selection of gifts, both in the cafe and in the shop area, including gorgeous modern mugs, Newton Stewart tea towels, jewellery, art and your standard fudges...