Overall I would award a 3 1/2 out of 5. The place was quite busy when we arrived and we ordered 2 fish and chips, a turkey roast, initially I ordered the duo of seafood with skin on chips but when I was told they had run out of potatoes and it would come with french fries I changed my order to the chickpea and sweet potato curry. Unfortunately the duo of seafood was still left on the order. I'm not saying it was entirely the girls fault that took my order at the till as she was helping me to use my blue card app on my phone to get 20% off the food. I was that customer that was holding up the queue and the member of staff was very friendly and took me through the process to get the discount. However I was aware the customers behind me were getting frustrated, it was at this point I think the situation would have benefitted if another member of staff helped out but that didn't happen. After paying we sat at our table and waited for our order, and waited, and waited, 50 minutes went by until I called over a staff member to ask what is the usual wait time. Within 5 minutes we had our food. 55 minutes after ordering it. It was then we realised the duo of seafood wasn't removed from the order and I had paid for it. Again the staff were lovely, I told them to leave it and we divided the dish up between us. My curry was lovely as was the duo of seafood. The rest of my table said their was nice / ok. So to recap. Atmosphere - great Staff - very friendly and helpful Service - on this occasion slow Food - Lovely, nice, and ok Value for money - not bad at all with the 20% off for Blue light card holders and military services. If you are going to use the blue light app, and don't want to hold the queue up. This is how you do it. Open the app. 2 search for Greeneking restaurants. 3 show the QR code to the staff member and get your 20% off. Would I go again to the Compass. If I was in the area and hungry, I'd certainly pop...
Read moreSo over a 8/9 years ago myself and my late wife found ourselves coming to this establishment more and more with a Greene King Pub/Bistro you definitely get what you pay for. The establishment had a change of management some time ago & I will say it was definitely for the better they are very friendly and the banter is great. Last June as the management team know I lost my wife and they have done nothing but look after me and my family/friends since then.
I would even go as far as they are becoming friends which is so very rare in the hospitality industry these days.
The GM is so friendly towards my parents when I bring them in he always has nice banter with my father and thinks my mother is a sweetheart which is so lovely to hear from someone outside my family.
Food wise is always a treat when the Grill is working I will say though "A Ripeye Steak" would be a lovely addition to the Main Menu plus it would go really well with the tasty Mash Potato & Greens.
The other thing I think would be welcome is a guest Ale or lager every month to go along with the spirit of the mouth. They once sold Innies Gunn original on tap and unfortunately it's something I miss whenever I go in for a drink or to have with my main meal.
Hopefully they can bring it back.
Overall I think the management team are 2nd to none thank you for taking care of me and loved one and treating me as one of your locals it's a great feeling everytime I enter the building.
Thank you from The McLaren...
Read moreVery disappointed. My wife and I are visiting Scotland from Canada. We walked 15 mins to this restaurant. We did not have a reservation and was told that they didn't have an opening until 7:30. Since we had no car and needed to eat we decided to wait the hour to get in. They had at least 5 tables available at the time we walked in. I assumed they were all booked but as we waited an hour, only about 3 tables of people came in and a few left. So needless to say I was pissed that the entire time we waited there was more than enough tables open to seat us but they didn't bring us in early. The table we ended up sitting at stayed vacant the entire hour we waited. In this hour they also turned at least 3 groups away. When we did finally get in we waited another 45 mins for food. They clearly are understaffed and the staff they have are clearly in no hurry to do anything. They only had 2 servers. When I said we would wait, the woman looked upset like she didn't even want our business but again we had no car and had already walked 15 mins to the restaurant so not many options at that point. I have never run a restaurant but I run Manufacturing operations for a living and I cannot understand how they can stay in business with service this poor. Especially in a small village area of Scotland. If I owned this restaurant I would definitely be making some staffing changes! On a plus side, the food was decent although fish and chips and chicken fingers should be hard...
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