It’s quite a dark gloomy shop but the friendly staff make up for it. Placing an order can be difficult as you have to do a bit of digging to find a menu. You usually have to find an old picture. Although they have a website now, but the time I have went on it, there was an error on the order page so I wasn’t able to see the menu. Anyway, the service is good in store. They sell, rolls, baguettes, salad boxes, paninis, baked potatoes and a few other build your own options. They also have sweet treats and sometimes sausage rolls. Most of the food I’ve got from here has been pretty good. My favourite has been the baked potato. There are lots of fillings to choose from so you can experiment. The world is your oyster. The also don’t shy on portions. The value is fair. The sausage roll I got was average and I’ve had a Christmas special which was a little disappointing. Overall, this place is very good for what it is. My work often order from here and they...
Read moreUpdate This place, once a gold mine of a wide menu choice, quick service and amazing foods has sadly changed its business model. The menu choice including the vast array of hot food has been slashed to provide baguettes and cakes only. Also gone was the online ordering system too. Attempts to posh up have taken the heart out of this once excellent establishment. Sad days for the Pans.
A normally great experience busted today by their IT system failing to record an online order despite money being taken and a confirmation email. Turned up and looks of vast confusion and "it must have went to Longniddry" 3 staff later, we still don't know but we can cook it, sadly a little too late for the starving work crew. They also need to sort the queuing system out as they still operate a pasting table at the front door service. Long queues, confusion, frayed tempers and the weather is turning so cold customers...
Read moreThis shop was a great disappointment to us yesterday - has it changed hands since it's refurb? The layout of the shop has changed beyond all recognition and has gone from a light, airy and spacious shop to a tiny, dark and depressing shop. The menu board states toasted sandwiches and jacket potatoes but does not indicate what fillings are offered at what prices... We ordered our previous favourites of 2 prawn baguettes but as she was preparing them we were told she'd run out of prawns and could only do one and a half - what she was going to put in the other half was not made clear so we chose a cheese savoury instead.... We thought £14.60 for 2 butties and 2 tiny cups of tea was very pricey - next time we'll go a few doors along to Greggs and get 2 butties and 2 lattes for...
Read more