The Golden Acorn — Restaurant in Scotland

was out for the day with my daughter as it was her birthday she wanted to go to weatherspoons in glenrothes for something to eat . my daughter ordered gammon steak chips no veg , i ordered 8oz rump steak ,chips veg ,also comes with mushrooms and grilled tomato , when the meals arrived the waitress said sorry no tomatoes left so gave me 2 mushrooms that's OK i said , when i looked down at my plate there was a lot of fat lying on the plate , there was also a lot of fat lying inside the mushrooms and on the steak , when the waitress came and asked if every thing was ok i told her no look at the fat on the plate , her reply was the food was either cooked in a micro wave the fryer or on the square hot thing when i said doesn't the chef cook the mushrooms in a pan for shallow frying she said no we don't have a professional kitchen , so giving benefit that it was a one off i asked for a replacement meal of the same steak ,, when it did arrive the plate was still covered in fat and the mushrooms were on a side plate , so this time i went and asked to see the duty manager at the bar , a female at the bar said she'd deal with it and i asked to come to my table ,,table number 52 ,, when she arrived went through the whole of above again except i mentioned this was the second meal ,, and guess what got the same reply right down to we don't have a professional kitchen ,, and that manager was busy and cant come to see me , so when i asked for a refund , i was told at first no that's your second dish , and the fat on the plate was just the juices from the steak, these steaks mind have been cooked on a grill ,I am a trained chef and can tell you if you cook any meat on a grill it doesn't come out on the plate soaked in fat or any kind of juices whether from the meat or not , i asked again to speak to the duty manager , she went off to see the manager . came back to me few minutes later with a refund of £6.40 the cost of the steak , this whole experience was just a nightmare , the bar?waiting staff were rude unhelpful and to make it worse the duty manager could not even bother to come and talk to me , i definitely wont be back to any of their outlets if thats how they are trained in food service and...

I knew we were off to a bad start when we couldn’t get into the hotel. There was a sign on the door advising that access was through the pub. We found the right door inside the pub but naturally it was locked and eventually we got one of the bar staff to let us through. There didn’t seem to regular reception staff but there was a sign on the desk telling we needed to speak to bar staff to access the hotel. Unfortunately it wasn’t readable from outside the hotel. I did feel sorry for the bar staff who had to double up as receptionists. Since we had to go through the pub to get in and out of the hotel, we had to pass through a cloud of cigarette smoke each time. In the evenings it was sometimes difficult to get past them all.||The room itself was nice; spare pillows on top of the wardrobe in ziplock bags! Everything was clean and comfortable; large double bed and two chairs. Tea, coffee, hot chocolate and biscuits!||The wifi was fine for the first hour or so but after that, no matter which device we were using, it cut out constantly. At first I suspected that it was a matter of too many users since it was probably shared with the pub but even at 8am I was having to log on 5 or 6 times in as many minutes.||I don’t know if there are any ground floor rooms but in any case I wouldn’t have thought it a suitable hotel for wheelchair users. The lift is very small (2 people and an overnight bag made a crowd), although there is a ramp to the hotel entrance, you can’t get in that way and if you did get in, there are steps between reception and the lift. In addition I couldn’t spot a ramp into the pub and you’d have to run the gauntlet of smokers to get in.||We didn’t eat at the hotel; we had breakfast there just after the first lockdown and wouldn’t eat there again. The food wasn’t bad; standard wetherspoons menu but the cleanliness seemed to depend on who was on duty. It wasn’t too bad when a couple of youngsters were on but the middle aged women were apparently waiting until they could clean all the tables in one go; crumbs, grease and dead flies. I can recommend the cafe at the Rothes...

There has never been any 'service' at the Golden Acorn in Glenrothes, the place smells musty, the decades old carpet needing replaced and the hotel is a stinking place where managers and their hired hands are extremely offensive and with impunity have enjoyed being confrontational and shockingly disrespectful with the Hotel group's compliments but in recent times, the 'Wild West' type customers of olden times are absent. The Euro Car Parks £75 fine is not alerted to visitors, so you must enter your registration on one of two portals in the hotel, one beside the coffee machine and another on the bar counter beside the wine bottle shelf. Big signs say nothing about the FINE but something about 'Hotel Guests' (whoever they are) entering their car's registration, well anybody entering the hotel has to key in their car's registration and not only so-called 'hotel guests'. The vegetarian breakfast at the hotel is very good and beers to be fair, taste watered down. This 'drinkflation' as it's known has been around since June 2023 with brewers avoiding tax by diluting their beverages, a saving of two pence per bottle. Tenants, Carlsberg, and Budweiser have joined others in a rather tasteless draught pint to be had at the Golden Acorn, and that might explain the exodus of the long term regulars, if not the hidden £75 parking fines. However other pubs have full flavored pints to this day, albeit more pricey. The Hotel manager has an unsettling style, he talks in a southern British way as he walks away, looking back at you over his shoulder, as if his time is more valuable than ours, and we don't matter in his...