Firstly I want to say how nice the food tastes and how great the selection of cakes etc look when I come into my local shop in West Kilbride but if it wasn't for the staff I would have given the Kandy Bar 5 stars. I've been using this shop since I moved to the village nearly 8 years ago but only recently I've noticed that the staff have been quite rude and dour faced, towards me anyway, they seem to laugh and joke with other people in the shop and then I get service without a smile but this is only in the last few months and I don't know why as I've always been polite and friendly when I come into the shop but today I've had enough when I came in to buy my favourite for my lunch and paid by bank card and the female assistant just stood there staring at me and I had to ask her if my payment went through successfully and she drew her eyes off me and says aye and walked away and served another customer, no thank you or bye and I did walk out the shop angry and did mumble loudly service with a bloody smile would be nice. As I says ,no complaints on the food, it's always been 5...
Read moreBeen to this kandy bar 3-4 times now and to be fair the first 2 or 3 times were good. Enjoyed the food and friendly staff. Sadly todays wasn’t like that. The young girl that served us has the personality of a goldfish. To add to that I paid 60p to add salad to my roll. Which if I’m honest is too much but when I opened it to find shredded iceberg lettuce and one slice of cucumber I think is shocking. The worst part was the tiny amount of tuna spread very thinly across the rolls. If this is the new standard we sadly won’t be back. £10 for 4 sparse tuna rolls and iceberg lettuce...
Read moreI have been complaining for years about the staff not wearing gloves when handling food, so much so that I stopped using the bakery for a long time until a friend told me that there was now a sign instructing staff to always wear gloves. On my visit this morning once again, no gloves. I watched a staff member 'dig in' to grated cheese when making up filled rolls. The sign is quite clear: always wear gloves when handling food. A disgusting habit, considering the amount of money changing hands. I will...
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