Was disappointed tonight. As soon as we came in we could tell the staff were run off their feet which is fine obviously but the man in the blue shirt was nothing but hostile. I tried to let him know we were early for our table but he didn’t seem interested. As I was going to say we don’t mind going back out to the car to wait. We were shown our seats and ordered food which was again, fine. I ordered my main, which was a burger and asked for no mayonnaise and noticed you could add cheese for £1. Seeing as I’m not a fan of cheese I didn’t say anything - thinking that would mean I wouldn’t want any seeing as you have to pay more to get it. My main came over and there was cheese. I got the man’s attention and said I never asked for cheese, his only response was “did you not want cheese?” I said no sorry and he grabbed the plate of my table and went back to the kitchen. He came back over and told me it would be a 15 minute way which is absolutely fine. He brought my plate back over and practically tossed the plate back at me. The food was lovely but it was a shame to be ruined by the man in the blue shirt. We won’t be back...
Read moreSorry I booked here for 12.30, Wednesday afternoon, no chef, no delicious fresh cooked food, if the owner thinks the offerings we got were up to standards,then it's a fail!! Carry on with just eat!! Never again!! Most defo Not recommend atm! Bring back the chef who knows food!! Not Air fryer crap!! Edit for OWNERS ATTENTION Seriously you're trying that old line SHAME ON YOU SIR!! MY TIMELINE SHOWS I WAS IN YOUR ESTABLISHMENT AT 12.30 TODAY.
(2) Edit- THERE was no chef! There was a guy with an apron on standing in the kitchen area, then he came out with a bucket of water and Cloth to wash down the tables, the kitchen had ZERO STAFF IN IT!! i left my half of chicken burger it was tasteless so no the plates WERE NOT CLEARED, I suggest you look at the CCTV AGAIN!! As for the chef & hot food part, you can work an Air fryer I'm sure that's why the food was hot!! Please don't keep lying online it makes you look desperate! As we went by at 9.20pm the doors were all locked up, that's not the opening times you have on Google. Was it a slow...
Read moreWe thought we would try The Steelworks Bar and grill today. When we went in there were only 4 tables occupied. Waited a while before waitress deemed to come to table to take our order. No attempt was made to engage in any conversation. The order was taken with a minimum of interaction. We then waited 30 mins for the other waitress to approach us and ask if we'd had our starter. When we confirmed that we were still waiting, she went to see why we were still waiting. Eventually the kitchen shouted service and we could see the soup sitting waiting to be served. This was blatantly ignored, clearly cleaning an empty table was of greater priority. Almost 40 minutes had passed. At this point we decided to leave, enough is enough.
In summary, unfriendly, unhelpful and quite frankly indifferent staff, the cold atmosphere and general apathy would make me determined not to return. I've read good reports above but I certainly cannot endorse these. This was my first visit and will...
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