The Workshop — Restaurant in Sefton

What a stunning little gem only a stones throw from Waterloo Station. I was greated by a very friendly young lady (👓 & blonde hair) that found me a table on a Friday evening in view of the evenings entertainment (very good singer with his guitar and harmonica). The venue is very laid back but with a touch of class with nice warm subtle lighting and really warm atmosphere. A place you'd happily take a date to. I noticed they're dog friendly too. They have a very good selection of beers and wines plus cocktails that were on offer from 8pm this night (£6.50) each but I was loving the Czech beer and stayed on that.

The menu is basically small plates of locally sourced ingredients to make much as their meals as possible.

I was feeling hungry (as always), so had the ox cheeks with a side of skin on fries. I correctly informed it would be substantial.

The food was simply delicious, I can honestly say it was the nicest food that I've had out in quite some time (going back a few years) and I eat out often.

From the 1st mouth full to the last (didn't want it to end) it was simply amazing. Ox cheek is something I've not had but braised in a simple gravity and few veggies with my fries soaking the juice up, I was in food heaven. I stayed for a couple of hours enjoying the beers and atmosphere generated by the entertainment and staff plus the good crowd of people also having a good evening.

I urge you, if you like great food, service and just a good time to try this place and I'm confident you'll not be...

Over an hour wait for food with no explanation, so we left. Manager was arrogant. Assumed no responsibility. Even a simple explanation at the start saying we're understaffed, or that it'll be an hour because something broke in the kitchen, anything really just to keep us in the loop but no..

When questioned about a half hour while waiting, the response was: "When it's ready it'll be out, alright?" No apology for delay, no explanation for the delay, nothing but a stinking attitude, as if to even question the time delay was offensive to him.

Fast forward another 20 mins or so, told by another member of staff it was "literally ready now" but yet another 5 mins pass and food wasn't ready, so we left. It's a shame really because their food is actually good, just the attitude of the manager stank.

Talked as if he was doing us a favour by taking us as customers. Won't be back. Don't go if you don't appreciate arrogance or lack of taking responsibility for an hour wait with no food and without explanation. Very...

The manager refused to honour their offer, which was 20% off on a Wednesday night if you pre booked by telephone. I got to the restaurant 30 minutes early, I was taking my friend for dinner to celebrate her 60th birthday. When I arrived, I asked the waitress if I needed to telephone to book to get the 20% off and she said no; the restaurant was very quiet so she said there was no need. When I came to pay the bill, the waitress embarrassingly told me the manager would not honour the 20% off as I hadn't telephoned to book. Despite me advising the manager that I'd been told by a member of his staff that it wasn't necessary for me to phone and book as it was quiet, he rudely refused to honour the deal. He was arrogant, rude, and he spoilt my friends special birthday. I had eaten and taken many friend to the restaurant before and the food was generally good. He has lost mine and my friends custom now. Very disappointing service. And expensive for a mid week...