Malabar Coffee House — Restaurant in Sevenoaks

Have been today after a long time with my mum and my 11 months old baby (and hes pram).was reasonably busy and there was a double table near the till still available so we sat there i ordered drinks and started giving some food to my baby.there were 4 girls working there..one came out(i knew her since she has been working there for quite some time)and was very polite and she made me understand that the pram was a bit in the way..she was quite right so i moved it out as much as i could so people could go by and they could..but one of the girl sayed that wasn’t enough and that was a hazard.bare in mind they were all looking at me..and now even the other customers..so since that was the only thing she sayed but kept on starting at me..i tryed to move a bit more but the coffee shop is quite small so i asked if was ok..nope! So i asked do you want me to go?..the lovely lady sayed no and sayed we can move one table away and turned again to the girl to seek her approval …well in quite a disgusted face she sayed no!!!we cannot move a table and gived me a face that left me speechless and embarrassed because in the meantime more people were looking at me…so i sayed not a problem( in a lower voice because i felt ashamed ) got up took my baby food my baby my mum and sayed we will go.left the drinks untouched behind. Gived my baby the food outside lloyds bank in the cold since everywhere else was busy. This place was one of my favourite.after today I realised is not child friendly and the girls behind the counter don’t have the skills to relate to customers. You can say anything but in a polite way making customers feel wanted and not that they there to bother you. Prior to this visit on the same day we went for a quick lunch to nonna cappuccino not far from malabar…same thing.. shop very small, busy with people but the owner was so kind and attentive that he did hes best to get us a confortable table and make us feel “wanted” as customers witout us asking for any extra attention as i’m not the sort of person that...

My 80 Yr old Mother and I were on our way to Number 8 for a Mother's day meal, it had been raining all day. As we approached the outdoor Umbrella that Malabar owns, the owner ( who I have been told by staff is the older man that works there ) saw us walking towards him, let us walk underneath and then pulled the umbrella down which then emptied it's water onto my 80 Yr old disabled Mother's head and shoulder. I didnt realise how much water had fallen onto my mother at the time but said to the man, "Oh you could have waited until we had walked past", to which he replied, "I haven't got time" with a grin on his face. The side of my mothers head and face was soaking wet!! Upon sitting down at our table in Number 8 and discussing it with others, I realised how arrogant and rude this man's behaviour was!! How utterly disgusting to treat an elderly, disabled woman this way!! Not even an apology!!

I would never grace that place with our presence and will be telling others not to either. This man was very lucky my husband was parking the car at the time, but I'm sure he wouldnt have done it to a man!

The owner is very dismissive of complaints and tries to make excuses.. No, words were NOT misheard on both sides. What I wrote waa EXACTLY what was said and my mother was soaked. Maybe train your staff to behave in a better manner towards the public and not make excuses for his...

I went to malabar coffee house sevenoaks with my mum today There today I had a lemon drizzle cake which I really enjoyed It was one of the best lemon drizzle cake I have ever had in the whole wide world They do very lovely lemon drizzle cakes at malabar coffee house It was so lovely coming back to this malabar coffee house sevenoaks I am so glad I decided to come back as it worth coming back again for another lovely experience I always have good experiences at this place which is good news to hear The staff that work there are very kind lovely friendly The service there is very lovely as always I had another very lovely experience there today at malabar coffee house with my mum today They always play the best music in malabar coffee house sevenoaks I really like it when they play music in these cafes it puts me a good mood and brings good happy vibes This place gets another 5 out of 5 star rating by me Enjoy reading your google review by me Have a lovely rest of your day 5...